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Headwater Reviews

Displaying all 1,512 reviews

CHRISTINE BAKER

Feefo Verified

Southport

2 years ago

What CHRISTINE BAKER said about Headwater:

Excellent service

It was prompt and efficient and the staff dealt with my enquiries. I have travelled with Headwater before and have always found their descriptions to be accurate and helpful.

Steph

Headwater

2 years ago

Thank you for booking with us again and your lovely comments. You have chosen a wonderful trip and I am sure you will enjoy it when the time comes. Stephanie

Trusted Customer

Feefo Verified

2 years ago

Staff Very Helpful

Staff excellent. IT problems caused a lack of clarity in the quotation.

Steph

Headwater

2 years ago

Thank you very much for your review and comments. It is very frustrating when technology lets us down and we apologise for the inconvenience. I am pleased you are all booked now and have a lovely holiday to look forward to. Stephanie

Trusted Customer

Feefo Verified

2 years ago

Booking a walking holiday in Italy

Efficient, friendly, proactive, and effective

Steph

Headwater

2 years ago

Thank you very much for your wonderful comments. I am sure you will have a wonderful time in Italy Stephanie

Trusted Customer

Feefo Verified

2 years ago

Thanks!

Absolutely responsive and accommodating.

Steph

Headwater

2 years ago

Thank you for your kind words regarding your booking experience. They are exactly what we like to read! Stephanie

MARTIN WYATT

Feefo Verified

Lincolnshire

2 years ago

What MARTIN WYATT said about Headwater:

Initial booking experience

I am at the beginning of the booking process. So far everything has been ok. There was some confusion about the insurance position in the event of theft or damage to the bicycle, but this was cleared...

Steph

Headwater

2 years ago

Thank you very much for your comments. I am pleased we were able to answer all your questions and give you peace of mind. You have chosen a wonderful trip in Italy and I am sure that you will have a fabulous time when it finally arrives. Stephanie

Trusted Customer

Feefo Verified

2 years ago

Very helpful and professional service

Excellent Megan was helpful and kept us informed during the booking

Steph

Headwater

2 years ago

Thank you very much for your 5* review. Megan will be so pleased and I will make sure that she gets to see your comments. I am sure you will have a wonderful time in Sicily when the time arrives. Stephanie

SIMON HAMMOND

Feefo Verified

Chilworth

2 years ago

What SIMON HAMMOND said about Headwater:

Megan was very knowledgeable about the trips and helpful in recommending the most appropriate trip for us, as beginners.

Steph

Headwater

2 years ago

Thank you for you review today. Megan loves to sell Venabu as she has visited herself. She will be more than happy to answer any questions you might have before you travel too! Stephanie

Trusted Customer

Feefo Verified

2 years ago

Extra personal support

Willing to go above and beyond to personalise your holiday. Very knowledgeable about the different areas and helpful in finding the right hotel

Steph

Headwater

2 years ago

Thank you so much for your fabulous review, Lauren will be thrilled with your comments which I will pass on to her. Stephanie

Trusted Customer

Feefo Verified

2 years ago

Good, friendly company.

Prompt contact and delivery of service. Friendly and accommodating. Andrew reassured us when going through the details, offered support if ever we should need it.

Steph

Headwater

2 years ago

Thank you so much for your wonderful review. I will make sure Andrew sees this and I know he will be happy to help if you need anything before you travel. Stephanie

Trusted Customer

Feefo Verified

2 years ago