Very helpful friendly staff member who dealt with my query. Answered all my queries and gave advice on travel
0
Share
MG
Mr Gale
Headwater Verified
4 years ago
What Mr Gale said about Headwater:
Prompt and very helpful response both to the initial enquiry and later questions.
0
Share
Trusted Customer
Headwater Verified
4 years ago
Excellent communications
After submitting a webform enquiry, we have received prompt and helpful replies by email and by telephone.
0
Share
Trusted Customer
Headwater Verified
4 years ago
Booking cycling trip
The representative answered my email query very swiftly, then followed it up with a telephone conversation when I was able to get all my questions answered and full information given about the...
Read more
0
Share
Trusted Customer
Headwater Verified
4 years ago
Helped us with changes to the normal itinerary and with hotel recommendation in Rome.
0
Share
Trusted Customer
Headwater Verified
4 years ago
Efficient, pleasant staff, excellent service
Since the beginning of the booking, Megan has worked with us to find the right holiday after our first choice proved too complicated!
0
Share
MR
Mr Rawes
Headwater Verified
4 years ago
What Mr Rawes said about Headwater:
Very prompt service. Helpful and friendly on the phone and able to make adjustments to programme easily
0
Share
DP
Dr Pechey
Headwater Verified
4 years ago
What Dr Pechey said about Headwater:
I really valued the helpfulness and efficiency of your staff.
I made a lot of requests for changes which were accepted and acted on with courtesy and speed.
0
Share
MR
Ms Roberts
Headwater Verified
4 years ago
What Ms Roberts said about Headwater:
Fabulous range of walking options, easy to book and helpful, responsive t
Helpful, accommodating and prompt responses
0
Share
NG
Nicholas Grier
Headwater Verified
Edinburgh
4 years ago
What Nicholas Grier said about Headwater:
Excellent customer service
Excellent customer service - very good attitude towards customers, and a real desire to make their customers have a good holiday.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!