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Headwater Reviews | Customer Service Reviews for https://www.feefo.com/reviews/headwater-holidays-ltd | Feefo

Displaying all 1,315 reviews

PENELOPE STEVENS

Johannesburg

1 day ago

Date of purchase: 06/13/2025

Steph

Headwater

15 hours ago

Thank you for your 5* review. Enjoy Italy when the time comes :-) Stephanie

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PAUL METHVEN

Gloucester

2 days ago

Date of purchase: 06/17/2025

What PAUL METHVEN said about Headwater:

Gozo walking holiday booking

Efficient, polite and friendly

Steph

Headwater

1 day ago

Thank you so much for your review. I hope you enjoy Gozo as much as I did when I visited :-) Stephanie

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Trusted Customer

3 days ago

Date of purchase: 06/16/2025

Great customer service

From the first call to the last, Helen was very patient, polite and helpful in sorting out our holiday requirements, which were not straightforward. From a city extention following our walking...

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Steph

Headwater

2 days ago

Thank you for your wonderful review I know Helen will be so pleased you are happy :-) Stephanie

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LUCY

Australia

6 days ago

Date of purchase: 06/13/2025

What LUCY said about Headwater:

Easy booking and great service

The communication was very efficient and questions were answered promptly. Booking my walking holiday in Malta was seamless. Thank you to Andrew for the excellent service.

Steph

Headwater

2 days ago

Thank you for your review, I will pass on to Andrew your kind words. I loved Gozo when I visited so I am sure you will have a fabulous time :-) Stephanie

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Trusted Customer

8 days ago

Date of purchase: 06/11/2025

Friendly, efficient, knowledgeable. Good response time.

Steph

Headwater

8 days ago

Thank you for taking the time to send in a review. I will pass your comments on to Helen, she will be really pleased :-) Stephanie

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Trusted Customer

11 days ago

Date of purchase: 06/07/2025

efficient and informative

great response to my enquiry

Steph

Headwater

10 days ago

Thank you very much for your review. Vienna to Budapest is one of our most popular trips and I know you will have a fabulous time. Stephanie

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Trusted Customer

19 days ago

Date of purchase: 05/30/2025

Excellent service.

Prompt service from Luke, who sorted out a Finland break for us the same day, saving us a lot of hassle.

Steph

Headwater

16 days ago

Thank you for your review. Very exciting to have a ski trip booked to look forward to :-) Stephanie

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Trusted Customer

20 days ago

Date of purchase: 05/30/2025

Easy to contact and quick response

Quick responses to questions and answered very politely

Steph

Headwater

16 days ago

Thank you very much for your review and 5*'s. I will pass your comments on to Luke :-) Have a wonderful holiday. Stephanie

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ANNETTE

Hampshire

21 days ago

Date of purchase: 05/29/2025

What ANNETTE said about Headwater:

Excellent service.

First rste/ excellent. Andrea spent so much time giving us options for our holiday. She went way beyond our expectations for organising our holiday and based oin this experience we would definitely...

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Steph

Headwater

16 days ago

Thank you very much for your fabulous review. Andrea will be thrilled and I will certainly share with the wider team. Have a wonderful time on the Camino :-) Stephanie

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JAMES TANNER

London, United Kingdom

21 days ago

Date of purchase: 05/28/2025

What JAMES TANNER said about Headwater:

Personal and professional with clear communication

Steph

Headwater

21 days ago

Thank you very much for your review and 5*'s. You have chosen a fabulous trip to Italy which I am sure you will enjoy. Stephanie

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About Headwater

Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!

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01606 369426

Unit 1, Theatre Court, London Road, Northwich, Cheshire, CW9 5HB, United Kingdom