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ratings over the past year

Flexicover is no longer an active Feefo customer
Displaying all 19,743 reviews
Trusted Customer
5 years ago
Date of purchase: 03/07/2020
I have not received my policy a But the money has been taken from my bank account
Merchant Logo
TIF Group
Flexicover
5 years ago
Hi there, Thank you for taking the time to leave a review, my name is Hallie and I'm part of the Flexicover Team. I'm sorry to hear you haven't received your policy documentation. If you can email responses@tifgroup.co.uk with your full name, policy number, postcode, date of birth and email address, then we can get these resent to you. Many thanks, Hallie
Trusted Customer
5 years ago
I received my documents this morning
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PA
Paul
5 years ago
Date of purchase: 03/09/2020
What Paul said about Flexicover:
Do not answer the phone
Appalling. Never received email confirmation and have been calling to speak to someone for 2 days. Despite waiting for between 10-15 minutes on 4 occasions nobody answers!
Merchant Logo
TIF Group
Flexicover
5 years ago
Hi Paul,I'm sorry you haven't received your confirmation, if you could please email your full name, email address, postcode and date of birth to responses@tifgroup.co.uk I can arrange for this to be resent. Many thanks, Hallie
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Trusted Customer
5 years ago
Date of purchase: 03/09/2020
Cruise : Single Trip Policy
I'm going on a cruise in August and wanted a 4 star Defaqto provider. The on line buying process was straightforward. The policy documents were e-mailed to me promptly. The real test of the service,...

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Trusted Customer
5 years ago
Date of purchase: 03/09/2020
Happy with the price
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Trusted Customer
5 years ago
Date of purchase: 03/09/2020
Quick No Hassle Service
Only just bought the insurance but so far so good, quick and easy service. Hopefully in the event of any claim (hopefully not) it will be just as easy!
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Trusted Customer
5 years ago
Date of purchase: 03/09/2020
Very good value
Value for money
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Trusted Customer
5 years ago
Date of purchase: 03/09/2020
So easy to select plan
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KE
Kenneth
5 years ago
Date of purchase: 03/09/2020
What Kenneth said about Flexicover:
Different price different site
When looking up the best prices moneysupermarket was cheaper than the same with Quidco 🤪🤪🤪🤪
Merchant Logo
TIF Group
Flexicover
5 years ago
Hi Kenneth, Thanks for getting in touch, my name is Hallie and I am part of the team at Flexicover. I can appreciate that price differentiation across different companies can be frustrating, this is due to the fact that price differentiation is commonplace with two different companies in a competitive market. However, if you have any further questions please feel free to get in touch with us at responses@tifgroup.co.uk. Many thanks, Hallie
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Trusted Customer
5 years ago
Date of purchase: 03/08/2020
Easy to sort out not too long winded application
I have just bought my travel insurance and it compared favourably with others.
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KI
Kim
5 years ago
Date of purchase: 03/08/2020
What Kim said about Flexicover:
Easy web site to use
The process was pretty straight forward which is good.
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About Flexicover
Flexicover is one of the UK's leading direct sell travel insurance providers and is a division of Citybond Holdings Ltd, which has been trading since 1983. We have made customer satisfaction and value for money our main focus and pride ourselves on providing a quick, efficient and hassle-free service.
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109 Elmers Road, Beckenham, Kent, BR3 4SY, United Kingdom
Why trust Feefo reviews?

About Flexicover
Flexicover is one of the UK's leading direct sell travel insurance providers and is a division of Citybond Holdings Ltd, which has been trading since 1983. We have made customer satisfaction and value for money our main focus and pride ourselves on providing a quick, efficient and hassle-free service.