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Drive South Africa Car Rental Reviews

Displaying all 1,328 reviews

Trusted Customer

10 years ago

Date of purchase: 08/11/2014

OK Picked up a crack on the windscreen after week 1 and had some trouble getting…

OK Picked up a crack on the windscreen after week 1 and had some trouble getting through to the Budget Assistance line. Lady in Centurion branch was very good though and organised replacement which I...

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Asanda

Drive South Africa

10 years ago

Oh thank you for your feedback. We appreciate it and we apologise for the inconvenience the windscreen might have caused. Have a nice day. Asanda, Drive South Africa

Trusted Customer

10 years ago

Date of purchase: 09/18/2014

I was unaware you were the "middle man" for the car rental- a bit of a…

I was unaware you were the "middle man" for the car rental- a bit of a waste- of money

Drive South Africa

10 years ago

Thank you very much for providing us with this valuable feedback. We are truly sorry for your negative experience when booking via Drive South Africa. As a car rental booking agent, we have tremendous buying power making the rates that we offer for rentals with our suppliers lower than the rates that you would receive when reserving with them directly. While we endeavour to set up our emails for safe delivery, we cannot ensure that our emails are delivered to your inbox - which unfortunately happened in this case. Following your feedback, our IT Team has made amendments to our e-mail processing server in our efforts to totally eradicate these instances. Once again our sincere apologies for the inconvenience caused. Kind regards The Drive South Africa Team

Trusted Customer

10 years ago

Date of purchase: 09/02/2014

Very impressed. Pricing better than Budget itself.

Asanda

Drive South Africa

10 years ago

Oh wow. We are glad you are happy with our pricing strategy. Have a nice day. Asanda, Drive South Africa

Trusted Customer

10 years ago

Date of purchase: 09/25/2014

Very good experience

Trusted Customer

10 years ago

Prompt service

Asanda

Drive South Africa

10 years ago

Thank you, we appreciate it. Asanda, Drive South Africa

Trusted Customer

10 years ago

Date of purchase: 07/02/2014

The car was fine however the experience with AVIS was not. I have sent Drive…

The car was fine however the experience with AVIS was not. I have sent Drive SA a mail in this regard.

Drive South Africa

10 years ago

Thank you very much for the detailed e-mail feedback received. We will work closely with Avis Safari Rental in order to continuously improve operations and to avoid the reoccurance of a service delivery failure. We will ensure that Avis Safari Rental contacts you to resolve the issues raised in your correspondence. Kind regards Ellena

Trusted Customer

10 years ago

Date of purchase: 04/03/2014

Very efficient and accurate info provided

Trusted Customer

10 years ago

Date of purchase: 10/06/2014

You are efficient.

Asanda

Drive South Africa

10 years ago

We thank you and we are so glad that you have given us feedback on your experience with us. Asanda, Drive South Africa

Trusted Customer

10 years ago

Date of purchase: 09/14/2014

the person wasn't in the office when I came, at the agreed time to fetch…

the person wasn't in the office when I came, at the agreed time to fetch the car and I had to go there a second time, but she was friendly when she was there.

Asanda

Drive South Africa

10 years ago

Thank you for taking time to give us your feedback. We truly appreciate it. Asanda, Drive South Africa

Trusted Customer

10 years ago

Date of purchase: 10/02/2014

poor service once you have paid there is no recourse or interest from the company…

poor service once you have paid there is no recourse or interest from the company to know about your experience and service you have received from the agents they work with

Trusted Customer

10 years ago

Typical company expecting profits with poor service

Drive South Africa

10 years ago

Thank you very much for taking the time to provide us with feedback regarding your rental experience with our supplier. We will ensure to pass on your comments to the Branch Manager. We take note that they need to improve their invoicing system to ensure efficient communication regarding billing for extra’s like fuel, etc. We hope to be of service to you again in the near future.

Trusted Customer

10 years ago

Date of purchase: 10/05/2014

Service was quick and efficient.

Asanda

Drive South Africa

10 years ago

Hi Thank you for your positive feedback. Enjoy your day. Asanda, Drive South Africa

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About Drive South Africa

Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.

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+27878067330

27 Willie van Schoor, Tygervalley Chambers One, 2nd Floor, Cape Town, Western Cape, 7530, South Africa

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