So the customer service is absolutely appalling. Message them on WhatsApp, they take hours, if not longer to reply, and then they close the chat each time within 5 minutes of us not replying, even...
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Camila
AttractionTickets.com
11 months ago
Thank you for taking the time to leave us feedback.
We’re very sorry for any frustration or inconvenience this situation may have caused.
We can see that you reached out to our team and that they explained we were unable to cancel the tickets. We truly understand how disappointing this must be. We would like to gently remind you that, as stated in the ticket's terms and conditions: "Free cancellations for bookings cancelled 24 hours prior to the tour date. No refunds are given for cancellations made within 24 hours of the tour date".
Unfortunately, at the time you first contacted us, it was already past this cancellation window.
We truly value your understanding, and if there’s anything further we can clarify or assist you with, please don’t hesitate to reach out. Best Regards, Attraction Tickets Team.
Product reviews
Date of purchase: 28/10/2025
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KK
Karen Kass
Feefo Verified
11 months ago
Camila
AttractionTickets.com
11 months ago
A huge thank you for the five stars.
Product reviews
Date of purchase: 28/10/2025
0
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CB
Cherie Bell
Feefo Verified
AUS
11 months ago
What Cherie Bell said about AttractionTickets.com:
price was fantastic and came with photo pass
Camila
AttractionTickets.com
11 months ago
Thank you so much for the five stars and feedback.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.