Thank you for your feedback! We're thrilled to hear that the apartment exceeded your expectations and was even better than the photos indicated. It's fantastic to know that it had a stylish and generous layout in a fabulous setting. We're glad it felt like a proper home. Your description of it being gorgeous truly warms our hearts.
We appreciate your practical details and will address them accordingly:
1- We apologize for the intermittent hot water in the mezzanine bathroom. We'll investigate the issue to ensure a consistent supply of hot water for our future guests.
2- We apologize for the lack of kitchen knives. We'll ensure that the necessary utensils are provided in the future to enhance the convenience of the kitchen.
3- We apologize for the lack of instructions for using the TVs. We'll make sure that clear instructions are available for our guests in the apartment to enjoy their entertainment options.
4- We apologize for the confusion regarding the disposal of toilet paper bin bags. We'll provide clear instructions in the future to avoid any uncertainty. I believe it's not organic though.
Thank you for bringing these details to our attention. We appreciate your understanding and patience. We're glad that overall, your experience in the apartment was wonderful and that you loved it.
If you have any further comments or requests, please don't hesitate to reach out to us. We value your feedback and hope to have the opportunity to serve you again in the future, providing you with an even more delightful experience.
