White Hot Reviews

Thanks for your lovely review on White Hot. Its great to hear that you love the Shine gift set, and that you are getting the desired results. We like to make every White Hot parcel an extension of our products, by making every customer look and feel fabulous in every way possible. White Hot Customer Care

Thanks for your feedback. As a small brand, we pride ourselves on our high standards of customer service and find it frustrating when things don’t always go to plan. We can only apologise again that you had a less than 100% experience with us on this occasion, but hope that the complementary gifts go some way to making up for it. Please be assured that these mistakes are very rare (as shown by our consistently high service score on Feefo), and we hope that you may feel able to continue shopping with us next time. White Hot Customer Care

Thanks for your lovely review on White Hot. We apologise for the issues that you faced with the website during the promotion.However, we are delighted to hear that you experienced exceptional customer service. Our customers are extremely important to us at White Hot and so if we can ever do anything to help we are always on hand to assist when problems occur. We will be sure to pass on the message to Natalie who dealt with your queries. Thank you for taking the time to write such a lovely review, its much appreciated. White Hot Customer Care

Thanks for your lovely review on White Hot. We did encounter some website problems whilst running one of our promotions but we hope you should not have these again. Its great to hear that you experienced good customer service from us as it is something that is of great importance to us at White Hot. We hope you continue to enjoy using the products. Best Wishes White Hot Customer Care