Brilliant customer service - initial enquiry and, subsequently, first order were dealt with very quickly. Order arrived beautifully wrapped - this company clearly cares about its products 🙂
An update when the items shipped would have been helpful. If possible, a tracking number would have been nice, too.
White Hot
White Hot
10 years ago
Thanks for your lovely feedback on White Hot. We have taken your comments on board and it is something we are looking to implement very shortly. We hope you do enjoy using the products and 'a little goes a long way' with White Hot. I have attached a video link to some of the products to give you some inspiration whilst your experimenting.
https://www.youtube.com/watch?v=DFqLlkwRvxc
https://www.youtube.com/watch?v=mk2mhkfmK5E
Hope this helps.
White Hot Customer Care
x
Thank you for your feedback on White Hot. It is great that you have had a good shopping experience with us. We understand that you are wary to try the products due to having sensitive skin. Would you like us to send you some samples as a patch test to try first? Our products are not harsh, but all skin types are different and you might feel more comfortable trying a sample first.
Please email your address to customercare@whitehothair.co.uk and we will pop them in the post for you.
If after this you find the products do not agree with you, we will be more than happy to give you a full refund.
Hope this helps.
Best wishes
White Hot Customer Care
x
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