How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

White Hot Reviews

https://www.whitehothair.co.uk

EXCEPTIONAL

Service

4.9

Product

4.8

449

474

ratings over the past year

Displaying all 8,018 reviews

Trusted Customer

10 years ago

Excellent

Product reviews

Date of purchase: 14/07/2016

Trusted Customer

10 years ago

Bit too early to say any more but the signs are good.

Product reviews

Date of purchase: 14/07/2016

Trusted Customer

10 years ago

Great customer service. My order failed to arrive and when I contacted their customer care…

Great customer service. My order failed to arrive and when I contacted their customer care team they couldn't have been nicer and promptly sent the order again by first class post with an extra bonus...

White Hot

10 years ago

Thanks for taking the time to leave such a lovely review on White Hot. We are delighted that our team were able to sort out your missing parcel for you quick and efficiently. Thank you for being such a lovely customer. White Hot Customer Care x

Product reviews

Date of purchase: 13/07/2016

Trusted Customer

10 years ago

Quick delivery, easy to order online.

Product reviews

Date of purchase: 13/07/2016

Trusted Customer

10 years ago

Always good service and very prompt

Product reviews

Date of purchase: 12/07/2016

Trusted Customer

10 years ago

Most pleasant and helpful staff. Very efficient service.

White Hot

10 years ago

Thanks for leaving a review on White Hot. Its fantastic that you have enjoyed your shopping experience with us and our customer services team were able to help you along the way. We appreciate that fragrance is very much a personal choice, and may not be for everyone but we are pleased to hear that you are happy with the performance of the products. Thanks again. Best wishes White Hot Customer Care x

Product reviews

Date of purchase: 13/07/2016

Trusted Customer

10 years ago

Great service- as always.

Product reviews

Date of purchase: 13/07/2016

Trusted Customer

10 years ago

Considering this product came from the UK, I was very pleased with how quickly I…

Considering this product came from the UK, I was very pleased with how quickly I received it. It was packaged very nicely!

Product reviews

Date of purchase: 12/07/2016

Trusted Customer

10 years ago

Great to be able to 'phone the company and speak directly to two really friendly…

Great to be able to 'phone the company and speak directly to two really friendly and knowledgeable people.

White Hot

10 years ago

Thanks for leaving a lovely review on White Hot. Its great to hear that our customer services team were able to help you with your queries. We hope you enjoy your Intense Lustre Mask. Best wishes, White Hot Customer Care x

Product reviews

Date of purchase: 12/07/2016

Trusted Customer

10 years ago

Very prompt, always beautifully packaged and very helpful if I have any queries

Product reviews

Date of purchase: 11/07/2016

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

White Hot Reviews

Brilliant ShampooMore reviews of this productView product website

Shine DuoMore reviews of this productView product websiteAs above

Glorious ShampooMore reviews of this productView product website

Luminous ConditionerMore reviews of this productView product website

Lifeshine OilMore reviews of this productView product website

Boost BundleMore reviews of this productView product website

Brilliant ShampooMore reviews of this productView product websiteI buy this for my Mum, she's been using it for years, loves it and it keeps her hair looking good!

Brilliant ShampooMore reviews of this productView product websiteLovely to use and keeps my hair in good condition

Glorious ShampooMore reviews of this productView product websiteExcellent for every day care

Our 3 Step RegimeMore reviews of this productView product websiteSadly did not like the perfume of products. Very good conditioning.

Shooshing Cr�meMore reviews of this productView product website

Lifeshine OilMore reviews of this productView product website

Luminous ConditionerMore reviews of this productView product website

Shine DuoMore reviews of this productView product websiteThe product felt good on my hair, but for me the smell is just too overwhelming! I doubt I will use it again:-(.

Intense Lustre MaskMore reviews of this productView product website

Brilliant ShampooMore reviews of this productView product website

Brilliant ShampooMore reviews of this productView product websiteMakes a real difference to the look of my hair, always get good comments about the colour of my hair since using your products

Glorious ShampooMore reviews of this productView product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?