I had the free samples and was very happy with the results. So I ordered the shampoo and conditioner set. The shampoo is not the blue one I expected. My fault not realising it was different.the...
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Ellen
White Hot
8 years ago
Hi Angela,
I am so sorry that you were disappointed with your order.
We do have two shampoo's, the one you ordered is Glorious Shampoo which is our everyday shampoo, while the shampoo you received as a sample would have been Brilliant Shampoo, our purple shampoo designed to brighten white and grey tones and remove any brassy tones that you are experiencing.
Please do contact us at customercare@whitehothair.co.uk and we will work to resolve this for you.
Items received quickly from the UK to Florida USA. Nice packing. I prefer to buy directly from White Hot Hair in order to get the best selection and freshest products.
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