Hi Jennifer,I am so sorry to hear this. As your order was sent by Royal Mail international shipping it may take 7-10 working days to arrive, but I can see that your order has exceeded this.I've contacted you via email to try and resolve this for you.Best wishes,EllenThe White Hot Team
Always spend over £15 so I get free postage... always arrives within a couple of days and always nicely packaged with its signature purple tissue paper
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