I needed advice and was so happy to go straight through to a person who was extremely helpful. I carried on the application online and needed help and again straight through and helped through the...
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Mrs Lesley Ann Windle
Feefo Verified
2 years ago
What Mrs Lesley Ann Windle said about Voyager Insurance Services:
Agent was friendly and helpful
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MJ
Mr Douglas Jackson
Feefo Verified
2 years ago
What Mr Douglas Jackson said about Voyager Insurance Services:
They sorted out a mistakes with my address straight away and I had recieved a correct copy of my policy even before I put the phone down. Very friendly and helpful.
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Trusted Customer
Feefo Verified
2 years ago
Straightforward and clear
Very easy to complete online form, selection of insurance options to choose from
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Trusted Customer
Feefo Verified
2 years ago
I wanted to buy an annual policy, but your website wouldn't allow it. I wanted to buy gadget insurance, but your website wouldn't allow it.
Marketing Assistant
Voyager Insurance Services
2 years ago
Dear Mr Guite,
Thank you for your feedback, we’re sorry to hear about your negative experience.
We haven’t heard any reports of the website acting as you describe. Could you let us know which parts of the website you were having issues with (any screenshots if you have them would be useful) by sending an email to enquiries@voyagerins.com. We’ll look into this to try and ensure it doesn’t happen again.
Yours sincerely,
Voyager Plus Team
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Trusted Customer
Feefo Verified
2 years ago
Excellent service and value for money.
Great service, staff were easy to understand, professional and absolutely lovely to deal with. As far as I am concerned a business is all about the staff so please keep it up as most businesses...
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ME
Master Albert Ratcliff Emanuel
Feefo Verified
2 years ago
What Master Albert Ratcliff Emanuel said about Voyager Insurance Services:
Excellent service
Excellent service and cover
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Trusted Customer
Feefo Verified
2 years ago
Friendly, well informed service
It was difficult to find travel insurance as I am an Australian citizen living in the UK but not a permanent resident of the UK. I spoke to a knowledgeable person who presented me with a few options...
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Marketing Assistant
Voyager Insurance Services
2 years ago
Dear Mrs Byrne,
Thank you for your feedback. We pride ourselves on delivering good customer service. We're pleased that it was helpful to you. We're always happy to help with customer queries.
Yours Sincerely,
Voyager Plus Team
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Trusted Customer
Feefo Verified
2 years ago
Issue of policy
The issue of the policy was professionally executed. To rate a policy at this stage is rather premature as it has not yet come into force
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Trusted Customer
Feefo Verified
2 years ago
Great company for travel insurance
Have used your services before. I have also made a claim since I had an accident last summer and waiting for payment. I now have a policy.for my next trip with Voyager.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.