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Voyager Insurance Services Reviews

Displaying all 2,620 reviews

Trusted Customer

Feefo Verified

2 years ago

Cover for off road motorcycle holiday.

Efficient policy - clear to understand - I hope I never have to use it, as the policy is only known when something goes wrong.

Marketing Assistant

Voyager Insurance Services

2 years ago

Thanks for the kind words. We're glad that you were happy with the overall product and service. We hope you have a great motorcycle holiday. Yours Sincerely, VoyagerPlus Team

Trusted Customer

Feefo Verified

2 years ago

Would recommend Voyager to family and friends.

The agent was thorough, answering my questions clearly and took me through the application with patience. The quotation was sent almost immediately, and once I accepted and paid for it, the insurance...

Marketing Assistant

Voyager Insurance Services

2 years ago

Dear Mrs Vuong Thank for your feedback. We pride ourselves on delivering good customer service. We're pleased that it was helpful to you. We're always happy to help with customer queries. Yours Sincerely, The Voyager Plus Team

Trusted Customer

Feefo Verified

2 years ago

Efficient and friendly staff

Very helpful and efficient and answered all my questions

Trusted Customer

Feefo Verified

2 years ago

Excellent service especially considering complex medical history Courteous and understanding handling of the medical questionnaires Prompt access and replies

Trusted Customer

Feefo Verified

2 years ago

Highly recommended

Thorough, speedy and just what I wanted, this is the 2nd time I have used Voyager

Trusted Customer

Feefo Verified

2 years ago

Helpful, kind, professional

Thank you very much for the help. Much appreciated

Mr Colin Henson

Feefo Verified

Banbury

2 years ago

What Mr Colin Henson said about Voyager Insurance Services:

Travel insurance quote

Excellent service from very knowledgeable staff, especially Eleanor who completed the original quote

Trusted Customer

Feefo Verified

2 years ago

Already past 15 days i still don't get any feedback for my claim ? How ?

Marketing Assistant

Voyager Insurance Services

2 years ago

Dear Mr Mohsin, Thank you for your feedback. We are sorry to hear you haven’t had a positive experience on this occasion. We have spoken to our Claims Department and can confirm that we received your claim on 02/03/2024 and was passed to our Claims Handlers, Claims Settlement Agency Ltd. Claims Settlement Agency Ltd. contacted you by email on 08/03/2024 advising that a Claims Form needed to be completed and submitted to them for your claim to proceed. A copy of the claims form, which needs to be submitted to the Claims Settlement Agency Ltd. can be found here: https://links.gallagherbassett.co.uk/claims-handling/travelah If you would like to speak to Claims Settlement Agency Ltd. you can contact them on 01702 427 172 (their details can be also found on page 8 of your Travel Insurance policy wording). We hope this information help and clarifies your enquiry. Yours Sincerely, The Voyager Plus Team

Mrs Caroline Pearson

Feefo Verified

2 years ago