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Voyager Insurance Services Reviews

Displaying all 2,620 reviews

Trusted Customer

Feefo Verified

2 years ago

Not received my policy documents in the post

I didn't' receive my policy documents through the post as promised. The website also does not allow me to login and do some prompts.

Marketing Assistant

Voyager Insurance Services

2 years ago

Dear Mr Akdemir, Thank you for your feedback. We are sorry to hear that the experience you had didn't meet your expectations. Our Customer Services team has arranged for the policy documents to be posted to the address that you provided. Please note that it can take up to 5 working days for the documents to arrive from the time we posting. Regarding the issue you raised about the website, currently, there isn't a feature for you to log in and prompt the actions you would like to do for your policy. Therefore, if you need to amend your policy or need your policy document, you would need to contact us by calling 01483 806 662, or if you would like us to call you, send an email to enquiries@voyagerins.com. We hope this answers the queries you have. Yours sincerely, VoyagerEuropa Team

Mr Peter Spencer

Feefo Verified

2 years ago

Mr Raymond Payne

Feefo Verified

Gravesend

2 years ago

What Mr Raymond Payne said about Voyager Insurance Services:

Travel insurance with no hassle

Good advisor

Mr Anthony Penhallow

Feefo Verified

West Sussex

2 years ago

What Mr Anthony Penhallow said about Voyager Insurance Services:

Great for motorcyclists.

East to deal with. Good cover and includes motorcycling.

Trusted Customer

Feefo Verified

2 years ago

Try Voyager for personal attention

Finding holiday insurance is an anxious experience when one is over 75. The staff were very helpful and patient and always answered the phone. The price is astronomical so I will not be travelling...

Trusted Customer

Feefo Verified

2 years ago

Great support

I telephoned with a time-sensitive query and received very effective and efficient support. The customer service representative was friendly and helpful

Trusted Customer

Feefo Verified

2 years ago

A thorough but straightforward process

The purchase process was very straightforward but also quite thorough. Minor medical conditions, for example, could be identified and separately accommodated. The price was very competitive.

Marketing Assistant

Voyager Insurance Services

2 years ago

That's good to hear, thank you. Our main focus is providing high quality insurance coverage and customer service, we also strive to keep our prices very competitive. We hope you have a great holiday. Yours Sincerely, VoyagerPlus Team

Mr Paul Johnson

Feefo Verified

Doncaster

2 years ago

What Mr Paul Johnson said about Voyager Insurance Services:

Polite, factual, direct info aiding correct insurance product.

Mr David Mann

Feefo Verified

2 years ago

What Mr David Mann said about Voyager Insurance Services:

Not had to call upon them, but filling out the forms was painless...

Mr Juan Gonzalez

Feefo Verified

2 years ago

What Mr Juan Gonzalez said about Voyager Insurance Services:

I found a lot of help and very kind. Will recommend Amy one

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