How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Voyager Insurance Services Reviews

http://www.voyagertravelinsurance.co.uk

EXCEPTIONAL

Service

4.7

136

176

ratings over the past year

Displaying all 2,616 reviews

Trusted Customer

11 years ago

The process was simple and quick

Trusted Customer

11 years ago

Website has let me down twice (given up on vacation insurance Quote - too hard)

Voyager Insurance Services

11 years ago

we're sorry that you found it too hard to get a quote online for your travel insurance. If you would like to send an email to enquiries@voyagerins.com explaining where you had difficulty we will have a look at the system to see if we can make any changes.

Trusted Customer

11 years ago

It was very convenient to use

Trusted Customer

11 years ago

It was quick, easy and self-explanatory.

Trusted Customer

11 years ago

Very efficient telephone service

Trusted Customer

11 years ago

I have bought your voyager insurance on the interenet , I wonder wether you would post…

I have bought your voyager insurance on the interenet , I wonder wether you would post me sth.

Voyager Insurance Services

11 years ago

thanks for the feedback, we will put a copy of your documents in the post for you.

Trusted Customer

11 years ago

Unable to purchase online due to health issues so had to phone. No problems whatsoever.…

Unable to purchase online due to health issues so had to phone. No problems whatsoever. Very helpful and all done within 10 minutes. Paperwork arrived via email almost as soon as I had put the...

Voyager Insurance Services

11 years ago

thank you for the positive feedback. We're pleased that we managed to cover you and that the service you received was excellent.

Trusted Customer

11 years ago

I am happy with the services

Trusted Customer

11 years ago

Very easy to navigate round the site. Everything well explained.

Voyager Insurance Services

11 years ago

thanks for your feedback, we're glad that you found the website easy to navigate and that everything was well explained.

Trusted Customer

11 years ago

Using the website to buy insurance was easy and straight-forward. I got the generic policy…

Using the website to buy insurance was easy and straight-forward. I got the generic policy Wording and KeyFacts in PDF format. However, I would like to make a request/suggestion for the future. ...

Voyager Insurance Services

11 years ago

For those people who are buying our policies in connection with a VISA application, we will shortly be adding an additional letter for consulates and embassy's, however this will be in HTML format, which you could of course turn into a PDF yourself. If you have any other suggestions please feel free to email: enquiries@voyagerins.com.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo