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Voyager Insurance Services Reviews

http://www.voyagertravelinsurance.co.uk

EXCEPTIONAL

Service

4.7

135

175

ratings over the past year

Displaying all 2,616 reviews

Trusted Customer

8 years ago

A very straightforward, articulate young man, Rupert , helped to set up our purchase for insurance . Basic no nonsense questions . A welcome change from having to fill in endless paperwork . ...

Natasha

Voyager Insurance Services

8 years ago

Hello,

Thank you for your positive feedback.

I will pass your comments on to our Customer Services team.

Thanks!

Trusted Customer

8 years ago

What Trusted Customer said about Voyager Insurance Services:

satisfied

very Convenient

Trusted Customer

8 years ago

Quick and easy to use

Trusted Customer

8 years ago

What Trusted Customer said about Voyager Insurance Services:

Very easy to organise

Trusted Customer

8 years ago

What Trusted Customer said about Voyager Insurance Services:

Easy to access online. Informations were clear on the website

Trusted Customer

8 years ago

What Trusted Customer said about Voyager Insurance Services:

Good. I have not made a claim but online software pretty straighforward.

Trusted Customer

8 years ago

Helpful and friendly staff

Very polite, helpful and friendly staff.

Natasha

Voyager Insurance Services

8 years ago

Hello,

Thank you for your positive feedback.

I will pass your comments on to our Customer Services team.

Thanks!

Trusted Customer

8 years ago

What Trusted Customer said about Voyager Insurance Services:

Took.initiative to personally contact me when problem occurred.

On September 10 I purchased a travel insurance policy. I received a confirmation email on that day. HOWEVER...even after 4 calls informing the office that I have not received the policy, it has...

Natasha

Voyager Insurance Services

8 years ago

Hello,

I believe a member of our Customer Services team reached out to you today to get this issue resolved and you have now received your Policy Documents. If not, let us know and we will arrange an alternative method to get these to you.

Thank you for bringing this issue to our attention, genuine customer reviews such as yours allows us to investigate when things don't work or happen as planned and helps us improve processes going forward.

Kind regards

Trusted Customer

8 years ago

Very helpful in dealing with the problem.

Trusted Customer

8 years ago

What Trusted Customer said about Voyager Insurance Services:

the girl I spoke to was very helpful and efficient. pity all companies are not upto her standards.

Natasha

Voyager Insurance Services

8 years ago

Hello,

Thank you for your positive feedback!

I will pass your comments on to our Customer Services team.

Thanks!

Trusted Customer

8 years ago

Yes

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