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Voyager Insurance Services Reviews

Displaying all 2,617 reviews

Trusted Customer

Feefo Verified

6 years ago

Excellent turn around time from request to approval, decent rates good cove

Excellent turn around time from request to approval and great rates

Taryn

Voyager Insurance Services

6 years ago

Hi, that's great to hear. Thank you for your positive feedback. Regards

Trusted Customer

Feefo Verified

6 years ago

Friendly and very helpful service. I would recommend Voyager Insurance.

Taryn

Voyager Insurance Services

6 years ago

Hi, thank you very much for your positive feedback. I'll be sure to pass this on to our Customer Services Team. Regards

Trusted Customer

Feefo Verified

6 years ago

Helpful and courteous service.

Taryn

Voyager Insurance Services

6 years ago

HI, thanks so much for your positive feedback! I'll pass this forwards to our Customer Services team. Regards

Trusted Customer

Feefo Verified

6 years ago

Poor staff ooor claims department

Staff need training to help more Poor phone call yesterday When I phoned with a few questions. Still have no case of clothes I landed 2 days ago and they said they are sending me a claim from by...

Natasha

Voyager Insurance Services

6 years ago

Hello, We're sorry to hear you feel you received a negative experience on this occasion. We will look in to this for you with our Claims Handlers. Regards,

Natasha

Voyager Insurance Services

6 years ago

Hello, We have spoken to our Claims Department and unfortunately they don't seem to have a record of you contacting them. If you haven't contacted them, please do so on 01702 427 172 (these details can be found on the 3rd page of your Travel Insurance policy wording). If you have contacted them, please do send us an email with your claim reference number to enquiries@voyagerins.com and we can investigate this with them. Regards,

Dr Mustafa Nabeel Ahmad

Feefo Verified

6 years ago

What Dr Mustafa Nabeel Ahmad said about Voyager Insurance Services:

Approachable and really helpful customer service

Taryn

Voyager Insurance Services

6 years ago

Hi, that's great to hear! Thank you for your positive feedback, I'll pass it on to our Customer Services team. Regards

Ms Caroline Foote

Feefo Verified

Roquefort des corbieres

6 years ago

What Ms Caroline Foote said about Voyager Insurance Services:

Very good service

Very good service, although I did feel the broker was reading off a script and got confused if you asked a question.( I had to speak to them on the phone.)

Trusted Customer

Feefo Verified

6 years ago

Excellent services received

Taryn

Voyager Insurance Services

6 years ago

Hi, thank you for your positive feedback! I'll pass it on to our Customer Services team. Regards

Trusted Customer

Feefo Verified

6 years ago

Great website, backed up by an excellent customer support line

Very simple to navigate online. I needed to check that a pre-existing condition was covered, so I called the helpline and spoke to an agent. She was excellent. Efficient, well-informed but also...

Taryn

Voyager Insurance Services

6 years ago

Hi, thanks so much for your positive feedback - I'll pass it on to our Customer Services team. Regards

Trusted Customer

Feefo Verified

6 years ago

EIENT AND PLEASANT SERVICE AND I GOT WHAT I NEEDED WITH GOOD ASSISTANCEFFIC

IENT AND PLEASANT SERVICE AND I GOT WHAT I NEEDED WITH GOOD ASSISTANCE WHERE REQIRED

Taryn

Voyager Insurance Services

6 years ago

Hi, thank you for your positive feedback! I'll pass this along to our customer services team.

Mr Darlington Beke

Feefo Verified

6 years ago

What Mr Darlington Beke said about Voyager Insurance Services:

Excellent.

Taryn

Voyager Insurance Services

6 years ago

Hi, that's great to hear! Thank you for your positive feedback.

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