How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Voyager Insurance Services Reviews

http://www.voyagertravelinsurance.co.uk

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

135

34

3

1

2

175

ratings over the past year

Displaying all 2,617 reviews

Trusted Customer

Feefo Verified

4 years ago

Good value for money, gives me the cover I wanted.

I had a query on my on line booking which was resolved by a very helpful member of staff on the phone.

0

Trusted Customer

Feefo Verified

4 years ago

Good Service

As always a very good service explaining everything I needed to know to apply for my travel insurance.

0

Trusted Customer

Feefo Verified

4 years ago

Would recommend

No complaints, friendly clear and quick

0

MM

Mr Paul Mongston

Feefo Verified

4 years ago

What Mr Paul Mongston said about Voyager Insurance Services:

Good service

0

Trusted Customer

Feefo Verified

4 years ago

All wa fine

0

MG

Mr Yochai Schwartz Gabay

Feefo Verified

4 years ago

What Mr Yochai Schwartz Gabay said about Voyager Insurance Services:

Quick purchase process

The purchase process was quick and easy, didn’t need to use the service

0

MW

Mr David Wall

Feefo Verified

4 years ago

What Mr David Wall said about Voyager Insurance Services:

quick, simple, good value

Very quick and simple to get the travel cover i need, and good value

0

Trusted Customer

Feefo Verified

4 years ago

Efficient, knowledgeable and polite

Helpful advice with plenty of information. He was very thorough and clear in explanations in answer to my questions

0

MD

Miss Rose Dacey

Feefo Verified

Liverpool

4 years ago

What Miss Rose Dacey said about Voyager Insurance Services:

Excellent, I was in a queue, caller number 5 in queue, rather than hang on I was offered a call back service, brilliant they got back to me very efficiently. They went through all the policy details...

0

Trusted Customer

Feefo Verified

4 years ago

Decent insurer, terrible spam email rating followups from feefo.

Service was fine, but the followup spam email from customer service rating company feefo was really terrible. Block email including the word "feefo" if you use them.

Adam

Voyager Insurance Services

4 years ago

Hi, Thanks for your feedback. We like to receive feedback as it helps us improve what we do and how we do it. However, leaving feedback is by no means mandatory and if you don't wish to leave feedback on your experience to help other customers, that is not a problem. You can also choose to opt-out of leaving feedback from Feefo and this should opt you out of receiving any further feedback emails from Feefo.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo