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Voyager Insurance Services Reviews

http://www.voyagertravelinsurance.co.uk

EXCEPTIONAL

Service

4.7

135

175

ratings over the past year

Displaying all 2,618 reviews

Trusted Customer

Feefo Verified

4 years ago

The telephone operative was a breath of fresh air. She was excellent

The telephone operative took me through all the necessarily tedious questions with just the right tone and made it a joy to deal ( compared with almost every other organisation I’ve dealt with in...

Trusted Customer

Feefo Verified

4 years ago

Simple to do online

Clear about what is covered.

Mr Gary Mabbutt

Feefo Verified

4 years ago

What Mr Gary Mabbutt said about Voyager Insurance Services:

Very Professional Sevice

Trusted Customer

Feefo Verified

4 years ago

Helpful

Simon could not have been more understanding helpful and polite. I felt he went the extra distance to solve our insurance needs.

Mr James Hutt

Feefo Verified

4 years ago

What Mr James Hutt said about Voyager Insurance Services:

Conflicting terms and conditions because I do not require travel insurance

Ludicrous rules left me uncovered for 24 hours after explaining a start date, (still in the future), that i must comply with. So cancelled same day as purchased. I am still available to buy a already...

Marketing Assistant

Voyager Insurance Services

4 years ago

Hi Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion. We have investigated this with our customer service team. As you are no doubt aware an "Already Departed" policy is a specialist product that very few travel insurers are able to provide. Because of this Insurers require a number of special conditions to be placed on the policy to guard against fraudulent activity. One of the conditions is that there is one day delay in the cover starting from when your existing or previous policy expires, and when the new policy with us commences. It is unfortunate that you felt that the policy did not cover your needs in this instance and hope you find a more suitable alternative. Thanks

Mr Howard Milward

Feefo Verified

4 years ago

What Mr Howard Milward said about Voyager Insurance Services:

Very Good and quick service.email follow up efficient.

Mr David Smyth

Feefo Verified

4 years ago

What Mr David Smyth said about Voyager Insurance Services:

They were knowledgeable, helpful and efficient

Mr Colin Hatt

Feefo Verified

4 years ago

What Mr Colin Hatt said about Voyager Insurance Services:

A very good operative that explained everything clearly

Trusted Customer

Feefo Verified

4 years ago

Great service

Great service, was simple to get a quote. Decent price.

Trusted Customer

Feefo Verified

4 years ago

The best company, always there to help.

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