Voyager Insurance Services Reviews

Hello Thank you very much for your feedback. We are sorry to hear you had a negative experience on this occasion, but this is exactly the reason we request feedback, so we can improve our service, if people experience difficulties. We have checked with our accounts team and there was one successful transaction, so we are unsure how the payment was ‘messed up’. However, if you would like us to investigate further please email us at enquiries@voyagerins.com, with as much information as possible so we can seek to understand what has happened. Similarly, we are also sorry that you have not received your documents as you requested. We have now resent these documents to the email address on the policy, so please check your junk or spam folders just in case the documents have gone in there. If, however, you still have not received them please email us to let us know, again at the email address: enquiries@voyagerins.com. Thanks