What Mr Ian White said about Voyager Insurance Services:
Very helpful and professional
Very helpful and professional
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MP
Mr Oscar Daza Puente
Feefo Verified
3 years ago
What Mr Oscar Daza Puente said about Voyager Insurance Services:
Très facile de chercher et se repérer dans le site
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MC
Mrs Patricia Carroll
Feefo Verified
3 years ago
What Mrs Patricia Carroll said about Voyager Insurance Services:
Professional person who explained things clearly
Marketing Assistant
Voyager Insurance Services
3 years ago
Thanks for the kind words.
Our aim is to provide you with the information you need to purchase the right policy for you and sometimes, we feel, the best way is speak to someone on the phone.
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Trusted Customer
Feefo Verified
3 years ago
Efficient
Really helpful chap Liam
Very efficient
Marketing Assistant
Voyager Insurance Services
3 years ago
Thanks for the kind words.
We pride ourselves on delivering good customer service. We're pleased that it was helpful to you. We're always happy to help with customer queries.
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MP
Mr Stephen Popple
Feefo Verified
3 years ago
What Mr Stephen Popple said about Voyager Insurance Services:
Good product good services, ridiculous wait to be answered on phone
Good product at a fair price. Service is good when you get though. Sadly you appear only to want customers who take out your policies online. I'm dyslexic so find that hard. It's a shame you don't...
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Marketing Assistant
Voyager Insurance Services
3 years ago
Thank you for your feedback.
We are pleased that you managed to get your travel insurance policy arranged in the end and your experience with the Customer Services team was positive.
Our customer services team work on a number of products and receive a larger number of enquiries each day, hence why it may have taken a while to get through.
Because of this pressure on the customer service ream, we are keen that as many people as possible to arrange the policy online. Therefore, if there are any adjustments (such as improving contrast) that would make it easier for you, please let us know at marketing@voyagerins.com.
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Trusted Customer
Feefo Verified
3 years ago
Good product
I was unable to confirm that the medical conditions were included in the cover until I had purchased the insurance
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MS
Ms Lynne Shepherd
Feefo Verified
3 years ago
What Ms Lynne Shepherd said about Voyager Insurance Services:
well done
Was very impressed with the service, Efficient,,helpful, good range of choice of cover and far better to speak to someone when you need to declare pre existing medical conditions.. Good value
Marketing Assistant
Voyager Insurance Services
3 years ago
Thanks for the kind words.
Our aim is to provide you with the information you need to purchase the right policy for you and sometimes, we feel, the best way is speak to someone on the phone. We're always happy to help with customer queries, and we also strive to keep our prices very competitive.
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MM
Mr Keith Mackenzie
Feefo Verified
DINGWALL
3 years ago
What Mr Keith Mackenzie said about Voyager Insurance Services:
From start to finish I found them excellent to deal with
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MW
Mr J Stuart Weir
Feefo Verified
3 years ago
What Mr J Stuart Weir said about Voyager Insurance Services:
Sarah who dealt with my medical query was a delight. Just felt she needs to lighten up a little!
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.