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Voyager Insurance Services Reviews

Displaying all 2,620 reviews

Mr Jeffrey Wood

Feefo Verified

3 years ago

What Mr Jeffrey Wood said about Voyager Insurance Services:

Easy to follow website

Easy to navigate website. Build up of questions meant answers had to be given. Straightforward quote and acceptance procedure.

Trusted Customer

Feefo Verified

3 years ago

Excellent service

Excellent service good pleasant and helpful staff

Marketing Assistant

Voyager Insurance Services

3 years ago

Thanks for the kind words. Our aim is to provide you with the information you need to purchase the right policy for you and sometimes, we feel, the best way is speak to someone on the phone.

Mr Matthew Long

Feefo Verified

3 years ago

What Mr Matthew Long said about Voyager Insurance Services:

Efficient well explained policies

Informative policy details and options for different levels of cover. Reasonable value

Trusted Customer

Feefo Verified

3 years ago

Very confusing website. Medical conditions added but system did not notice

Make the website clearer and more responsive! Staff on the phone very helpful but policy ended up twice the original price!

Marketing Assistant

Voyager Insurance Services

3 years ago

Hello Thank you very much for your feedback, and we are sorry to hear you feel you didn’t receive a positive experience on this occasion. We apologise for the technical hiccup regarding the online system, however, it seems that the medical declaration step of our online system was skipped when you were getting the quote online, hence why the medical conditions you have declared were not included in your policy. Due to the medical declaration step being missed out, when you called the office we had to re-do this step, hence an additional premium was required on top of the base policy price. We are pleased though that you noticed this and got in contact with us so we could add it to your policy, ensuring you have the cover you need. Similarly, your call highlighted this issue which we will investigate to prevent it from happening again and if you have any further information that could help us identify what is causing the problem would you be able to send us an email to enquiries@voyagerins.com. Thank you.

Trusted Customer

Feefo Verified

3 years ago

Good service

Very good service, quick to answer calls and information required

Robin Ginn

Feefo Verified

Latchingdon, Essex

3 years ago

What Robin Ginn said about Voyager Insurance Services:

Great service

On line application was easy, and after sales has been exceptional.

Miss Helen Nadine England

Feefo Verified

3 years ago

What Miss Helen Nadine England said about Voyager Insurance Services:

Excellent service

Received a call about my enquiry and it was dealt with swiftly with no hassle, brilliant service

Mr John Breckon

Feefo Verified

Greece

3 years ago

What Mr John Breckon said about Voyager Insurance Services:

Easy to use. Quick quote and issuing policy Simple understand health check questions

Trusted Customer

Feefo Verified

3 years ago

3rd time I have used this company for my travel insurance. Great to he able to get travel insurance for my pre existing health problems without having to wait for approval. Only problem I experienced...