How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

V12 Retail Finance Reviews

http://www.v12retailfinance.com

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Displaying all 5,265 reviews

TC

Trusted Customer

8 years ago

What Trusted Customer said about V12 Retail Finance:

Good service and very professional. Would have been nice to pick the Direct

Good service and very professional. Would have been nice to pick the Direct Debit date though.

0

Trusted Customer

8 years ago

Excellent service

Excellent service and quick

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about V12 Retail Finance:

£30 fee to pay off an IFC agreement??

The agreement seemed a little wordy and over complicated and I still don't understand why I have to pay a £30 fee when I want to pay off my agreement which is supposed to be interest free?

Lisa

V12 Retail Finance

8 years ago

Dear Mr Jones,

Thank you for your comments. I understand that you have recently spoken with my colleague who has clarified the terms of your agreement and the matter is now resolved. If you wish to discuss the matter, further please call us on 02920 468 900.

Kind regards,

Lisa Higgins

Customer Resolutions Executive

0

Trusted Customer

8 years ago

Very good good service and fast also second time of using V12

Very fast and easy to use web site

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about V12 Retail Finance:

Very easy to apply - quick notice

Very easy to apply and quick to know the result

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about V12 Retail Finance:

Excellent service

Excellent service, easy to contact and amend contract, no problems so far.

0

Trusted Customer

8 years ago

V12 Review

V12 were very helpful and friendly . They were very easy to deal with .

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about V12 Retail Finance:

test

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about V12 Retail Finance:

Everything it was fast, profesional and easy. Thank You very much!

0

Trusted Customer

8 years ago

I just thought the whole process was clear and simple .it was all done very fast and for me the right result thank you I am happy with everything

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo