Therapeutic Pillow Reviews

Hi there, Thank you for your review. Should you have any questions or require further assistance, please do not hesitate to contact us. Kind thanks, Jo

Hi there, Thank you for your thoughtful feedback! We're so pleased to hear that the heat belt has made a meaningful difference for you. It's great to know that it’s not only providing the warmth and support you need, but also giving you the freedom to stay active without being confined to sitting with a heat pack. That kind of practical comfort is exactly what we aim to deliver. Wishing you continued relief and mobility and thank you again for sharing your experience! Kind thanks, Jo

Hi there, Thank you for your feedback! We're glad your order arrived on time and that you were happy with the delivery. Kind thanks, Jo

Hi there, Thank you for your feedback. We’re pleased to hear that you are satisfied with the size and presentation of the heat pack in the blue corduroy cover. Kind thanks, Jo

Hi there, Thank you for sharing your experience with us—we really appreciate your honest and thoughtful feedback. We're truly sorry to hear that the pillow didn’t meet your expectations, especially after you were looking forward to receiving it. While we’re glad the ear hole placement worked well for you, we’re sorry to hear that the firmness and, fill texture, didn’t provide the comfort you were hoping for. Your feedback about the fill distribution and the design under the ear hole is especially helpful, and we’ll certainly take this into consideration as we work to improve our products. If you would like to discuss this further, please contact our friendly team on support@pillows.com.au Kind thanks, Jo

Hi there, Thank you for your feedback, we really appreciate you taking the time to do so. We are so pleased to hear that you are happy with your purchase. Kind thanks, Jo

Hi there, Thank you for your feedback, we really appreciate you taking the time to do so. We are so pleased to hear that you are happy with your purchase. Kind thanks, Jo

Hi there, Thank you for your feedback, we are pleased to hear that you are happy with your purchase! Kind thanks, Jo

Hi there, Thank you for your 5 star rating. Kind thanks, Jo

Hi there, Thank you for all your feedback, we really appreciate you taking the time to do so. We have passed on your feedback to our management and production team. If you would like to discuss further, please contact our team on support@pillows.com.au Kind thanks, Jo

Hi there, Thank you for your feedback! We're glad you’re enjoying the heat packs and appreciate you noting the unscented feature—it’s great to hear they’re working well for you. Thanks for choosing us! Kind thanks, Jo

Hi there, Thank you for taking the time to share your feedback. We're really sorry to hear that the product didn’t meet your expectations in terms of thickness and comfort. We understand how important proper support is—especially when it comes to rest and sleep. If you'd like, please reach out to our customer service team at support@pillows.com.au and we’ll be happy to discuss possible solutions or options for you. Your comfort and satisfaction are important to us, and we’d love the opportunity to help make things right. Thank you again for your honest review. Kind thanks, Jo