Very helpful staff who helped me shortlist based on fragrance preferences, very good and I would go back for that. It's unusual now to get such personal service and it adds a lot to the purchase.
Lovely service very helpful and very polite new exactly what I wanted.
Ended up buying two lots of perfume they were on offer also give me vouchers of my perfume so saved money all around.
Product reviews
Date of purchase: 25/07/2025
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Glynne Mansfield
Feefo Verified
West Drayton
1 year ago
What Glynne Mansfield said about The Fragrance Shop:
The lasts who worked in store on Friday were amazing and so helpful. They couldn’t do any more to help and instead of getting just my partner a new fragrance I also ended up getting myself one too!...
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.