I contacted the store after 5 days had elapsed because the item hadn't turned up. I received an automated message that I would get a response within 24 hours. I ha,'ve never received a response but...
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Contact Centre English
The F1 Store
6 years ago
Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you feel the service you have received is not up to our usual high standards. I can assure you that we have taken your comments on board and this will of course be passed onto the relevant department. Thank you, Giulia
Massively let down by Hermes delivery service. Three failed attempts to deliver (including one where they simply failed to turn up) and my order is now heading back to the store for a refund.
Contact Centre English
The F1 Store
6 years ago
Hello, Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that the delivery service you received wasn’t up to our usually high standards and can confirm your feedback has been duly noted and passed on to the courier service. Thank you, Chris
The service was absolutely outstanding I was amble you track my package and it arrived within the time limit they gave me. The prices we’re fair and the product I received was excellent. (For...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
