Wrong item delivered, incredibly long winded service of returning item to which I have to pay to return. Everyone I've spoken to keeps talking about a refund when all I want is what I ordered.
Contact Centre English
The F1 Store
6 years ago
Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you have received the incorrect item and that you feel the service you have received is not up to our usual high standards. I can assure you that we have taken your comments on board and this will of course be passed onto the relevant department. Thank you, Giulia
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