Haven’t received item yet, but have the 2 other items ordered same time!???
Contact Centre English
The F1 Store
6 years ago
Hello, Thank you for your feedback. Customer satisfaction is our number one concern. We are really sorry to hear that you haven’t yet received your order. A member of our Customer Services Team will be in contact with you shortly to discuss this. Thank you, Giulia
The store and quality of products is great but the delivery was unacceptable. The package was left allegedly behind a plant pot which was exposed for everyone to see from the road, and they called...
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Contact Centre English
The F1 Store
6 years ago
Hello, Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that the delivery service you received wasn’t up to our usually high standards and can confirm your feedback has been duly noted and passed on to the courier service. Thank you, Giulia
very disappointing that I could not use three vouchers I had received at a gift that had been paid for in one transaction and therefore had to pay for three lots of delivery. The person I spoke to...
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Contact Centre English
The F1 Store
6 years ago
Hello, Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you feel the service you have received is not up to our usual high standards. A member of our Customer Services Team will be in contact with you shortly for more information and to resolve this for you. Thank you, Giulia
Product reviews
Contact Centre English
The F1 Store
6 years ago
Hello. Thank you for your feedback. I can assure you that we have taken your comments on board and this will of course be passed onto the relevant department. Thank you, Giulia
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
