Worst experience. Goods not delivered and they use Hermes who are rubbish and don’t deliver. Avoid buying on this site and rather go directly to the racing companies websites to order
Contact Centre English
The F1 Store
6 years ago
Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you have not yet received your order. We can see from the notes on your order that you have been in contact with a member of our team in regards to your query. If you have any further queries, please do contact us via the customer service information on the website. Thank you, Giulia
Product reviews
Contact Centre English
The F1 Store
6 years ago
Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you have not yet received your order. We can see from the notes on your order that you have been in contact with a member of our team in regards to your query. If you have any further queries, please do contact us via the customer service information on the website. Thank you, Giulia
Contact Centre English
The F1 Store
6 years ago
Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you have not yet received your order. We can see from the notes on your order that you have been in contact with a member of our team in regards to your query. If you have any further queries, please do contact us via the customer service information on the website. Thank you, Giulia
Contact Centre English
The F1 Store
6 years ago
Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you have not yet received your order. We can see from the notes on your order that you have been in contact with a member of our team in regards to your query. If you have any further queries, please do contact us via the customer service information on the website. Thank you, Giulia
I have bought a number of cars from sites and none as good quality as I get from you, I have 4 of my 20 collection from the F1 store and can’t wait for my next one soon
Very unhelpful customer service. My order ref is F1-104785945. I ordered since 18/09/2019 and it noted on the website 1-2 days delivery. Today is 26/09/2019 and I still haven't received my orders. I...
Read more
Contact Centre English
The F1 Store
6 years ago
Hello, Thank you for your feedback. Customer satisfaction is our number one concern. We are really sorry to hear that you haven’t yet received your order. A member of our Customer Services Team will be in contact with you shortly to discuss this. Thank you, Giulia
Product reviews
Contact Centre English
The F1 Store
6 years ago
Hello, Thank you for your feedback. Customer satisfaction is our number one concern. We are really sorry to hear that you haven’t yet received your order. A member of our Customer Services Team will be in contact with you shortly to discuss this. Thank you, Giulia
Very poor service. I ordered a shirt for a 40th birthday gift, and the delivery was delayed by over 3 weeks. There was zero update from the team, I had to constantly enquire on the status of the item...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
