Sykes Cottages is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
13 years ago
Lovely cottage - easy to book.
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Trusted Customer
Feefo Verified
13 years ago
Did not have a hair dryer or large pint glasses, other than that very good,…
Did not have a hair dryer or large pint glasses, other than that very good, clean and lovely location
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Trusted Customer
Feefo Verified
13 years ago
Have only been using Sykes for a few years and found them very helpful and…
Have only been using Sykes for a few years and found them very helpful and the cottages excellent.
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Trusted Customer
Feefo Verified
13 years ago
Booked a cottage over a year before holiday date. Unfortunately had to cancel about 5…
Booked a cottage over a year before holiday date. Unfortunately had to cancel about 5 month before holiday as daughter is giving birth about that time. Sykes were unable to refund my deposit...
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Sykes Cottages
Sykes Cottages
13 years ago
Thank you for providing feedback to Sykes Cottages, we take feedback from customers very seriously and where possible we use them to improve our procedures and the service we offer.
We regret that on this occasion your experience with Sykes Cottages wasn’t a positive one. We take pride in our excellent customer service record and invest a great deal of time training all of our members of staff. Unfortunately on this occasion our policy dictates that a refund of the deposit cannot be given and as stated in our terms and conditions we always reserve the right to re-let a property following a cancellation, this is in order to provide the best occupancy for our owners.
We apologise for any inconvenience caused to you in this instance and we will use your feedback to help inform policy decisions going forward.
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Trusted Customer
Feefo Verified
13 years ago
When we arrived at the time the cottage should be open , there was nobody…
When we arrived at the time the cottage should be open , there was nobody there, it happened to be a misunderstanding with the cleaners but we had to wait for 3/4 of an hour. The cottage was allright...
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Trusted Customer
Feefo Verified
13 years ago
easy to book and value for money
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Trusted Customer
Feefo Verified
13 years ago
lovely cottage,excellent location thoroughly enjoyed our stay and was brilliant for the dogs in the…
lovely cottage,excellent location thoroughly enjoyed our stay and was brilliant for the dogs in the secure garden.we would love to all love to stay again in the future
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Trusted Customer
Feefo Verified
13 years ago
Best self catering we have ever stayed in
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Trusted Customer
Feefo Verified
13 years ago
Compact, in the country but near to good walks and pubs.Exactly what it said.
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Trusted Customer
Feefo Verified
13 years ago
Easy to book and I like the fact that the balance was taken without my…
Easy to book and I like the fact that the balance was taken without my having to remember to pay it.
Very accurate description of the property (which was absolutely perfect - and very spacious).
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
