Sykes Cottages is no longer an active Feefo customer
Displaying all 64,177 reviews
Trusted Customer
Feefo Verified
6 years ago
Straight forward to use web site. Information is clear. Cottages are good standard.
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Trusted Customer
Feefo Verified
Gateshead
6 years ago
What Trusted Customer said about Sykes Cottages:
Peaceful. Tranquil,Beautiful Setting
We had the most amazing time at Stable End Cottage. The cottage was clean and comfortable and the setting was so tranquil. I even saw a squirrel. The owners even leave you jam and cream scones on...
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Sykes Cottages:
Easy to use web site, easy to book and fast response answers to any questions I had
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Sykes Cottages:
Poor customer service that ignores customer health & safety.
I alerted Sykes to significant issues and health & safety risks with the property they rented to us for our holiday. They left me a voicemail and asked me to call them which I promptly did. I was...
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Customer Relations
Sykes Cottages
6 years ago
Thank you for your comments.
I have reviewed your case and I can see that we made several attempts to contact you but we were unable to do so.
We take all customer feedback very seriously and I can see that we have investigated the matter with the owner directly and all of the issues have now been resolved.
Thank you again for your valuable feedback.
Kind Regards,
Customer Relations.
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Sykes Cottages:
I am sure I have already left feedback for this superb property
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Trusted Customer
Feefo Verified
6 years ago
Clean and comfortable . Enjoyed our stay
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Sykes Cottages:
Reliable holidaydestinations
Booking is very easy.
When I have needed to call the person answering has always been very helpful
Properties have always been as described.
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Trusted Customer
Feefo Verified
6 years ago
Wonderful appartment. Everything thought of even treats for 4 legged friend. Would definately go again
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Trusted Customer
Feefo Verified
6 years ago
Did not put review on website
Sent a review about our stay to Sykes. Review not put on website . Also got nasty text from owner. Don’t trust reviews
Customer Relations
Sykes Cottages
6 years ago
Thank you for your comments.
I have looked into your feedback and I can see that your review was not published as there were paticular key words that were automatically highlighted by our system. Any highlighted words are unable to be published due to a potential health and safety risk.
I apologise for any inconvenience this may cause.Kind Regards,
Customer Relations.
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Sykes Cottages:
Good booking experience
Skyes provided information promptly and made the process smoothG
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.