Sykes Cottages is no longer an active Feefo customer
Displaying all 64,177 reviews
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Sykes Cottages:
Always Stunning properties
Always high class and stunning properties
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Trusted Customer
Feefo Verified
6 years ago
Lovely cottage poor maintenance
Cottage was lovely but the maintenance let it down, the conservatory had a bad leak, soft furnishings had been removed and pan placed to catch rain which was insufficient, so caretaker knew of the...
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Customer Relations
Sykes Cottages
6 years ago
Thank you for sharing your feedback about your stay.
We apologise that the property didn't live up to your expectations. Had we been made aware of this during your stay, we would have made every effort to ensure this was rectified so you could enjoy the rest of your holiday. We have forwarded the feedback you provided to the property owner to ensure they pick up on any issues you have raised.
If you wish to discuss this further please do not hesitate to contact us.
Kind Regards
Customer Relations
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Trusted Customer
Feefo Verified
7 years ago
Very Poor Customer Service
Very poor customer service following a complaint about a property not up to a reasonable standard. Promised a response, didn't get one. Had to chase up and found a total lack of interest from thier...
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Customer Relations
Sykes Cottages
6 years ago
Thank you for your taking the time to provide some feedback for your stay in October.
I am sorry that this cottage did not meet up to your expectations and that you encountered a problem with the dishwasher.
Any feedback we receive is passed onto the owner to ensure that any necessary improvements can be made. I am sorry if you did not receive the outcome you were looking for. I have asked a case manager to review your complaint and we will be in touch in due course.
Thank you again for your feedback.
Trusted Customer
6 years ago
Following a all FRom Sykes, matter resolved and I am a happy ustomer again.
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Trusted Customer
Feefo Verified
Essex
6 years ago
What Trusted Customer said about Sykes Cottages:
Good reliable company
I have used Sykes Cottages for many years now and have always been pleased by their service, the quality of the many cottages I havestayed in is as stated in the property descriptions and helpfulness...
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Trusted Customer
Feefo Verified
6 years ago
Valley View Lodge was lovely, very well presented and well kept. The owners were very helpful. We really enjoyed our stay there.
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Sykes Cottages:
Superb base from which to explore Northumberland and Hadrian's Wall
Great hosts and superb location, Good pub up the road
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Trusted Customer
Feefo Verified
6 years ago
Delightful cottage with a few minor detractions.
Smithy Cottage is delightful - beautifully planned interior, lovely furnishings and altogether very welcoming. There were a few details which could so easily be put right to make a perfect...
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Sykes Cottages:
So easy to book and do. Get an email straight away. Great
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Trusted Customer
Feefo Verified
6 years ago
Ideal place to stay. Cottage is really well and Craster is perfect.
Good information. Great cottage , no problems with anything.
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Sykes Cottages:
We were kept fully informed about the cottage and we received timely reminders about payment and key collection.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
