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StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

3,113

157

18

10

21

3,319

ratings over the past year

Displaying all 21,757 reviews
Trusted Customer
10 years ago
Date of purchase: 23/09/2014
helpful, knowledgable, quick and efficient both at enquiry stage and also whilst managing debt plans.…
helpful, knowledgable, quick and efficient both at enquiry stage and also whilst managing debt plans. Staff are all lovely to talk to. I'm full of praise for the entire team and the way they work
Trusted Customer
10 years ago
Date of purchase: 23/09/2014
I really don't know what I would of done without them we have had a couple…
I really don't know what I would of done without them we have had a couple of little hiccups on the way with paperwork and things but all in all excellent service with very helpful friendly staff.
Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Made our lives so much easier not worrying as much
Trusted Customer
10 years ago
Date of purchase: 23/09/2014
A vital service, compassionate and helpful. However, there were some issues in lenders not having received payment…
A vital service, compassionate and helpful. However, there were some issues in lenders not having received payment and the processes were not that clearly explained. Alternative options could have...

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Trusted Customer
10 years ago
Date of purchase: 23/09/2014
very helpful,friendly non judgemental advice/solutions given.
Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Everything abt stepchange is wonderful and am very greatful.many thanks
Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Good advice from friendly people
Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Absolute angels the whole lot of them. I felt so much better after they helped…
Absolute angels the whole lot of them. I felt so much better after they helped me into a debt management plan.
Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Thankyou so much for all your help and advice, you have changed our lives and…
Thankyou so much for all your help and advice, you have changed our lives and given us the fresh start we needed, before that first phone call we were in turmoil very stressed and worried about our...

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Trusted Customer
10 years ago
Date of purchase: 23/09/2014
Very helpful.
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.