How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Sovereign Luxury Travel Reviews

http://www.sovereign.com/

EXCEPTIONAL

Service

4.8

/5

Product

4.7

/5

5

4

3

2

1

214

38

5

3

1

261

ratings over the past year

Displaying all 11,392 reviews

Trusted Customer

10 years ago

Very friendly and knowledgeable agent on phone.

Date of purchase: 29/01/2016

0

Trusted Customer

10 years ago

Portugal holiday

first class

Date of purchase: 29/01/2016

0

Trusted Customer

10 years ago

Summer 2016

Louise was exceptionally helpful when l made my booking.

Date of purchase: 29/01/2016

0

TC

Trusted Customer

10 years ago

What Trusted Customer said about Sovereign Luxury Travel:

Sovereign review RB

Great customer service. Very professional.

Date of purchase: 29/01/2016

0

Trusted Customer

10 years ago

Great service easy booking With confidence.

Would recommend this company. Good knowledge of resort and hotel. Have used them many times before. Alex cust service very helpful no pressure selling.

Date of purchase: 29/01/2016

0

Trusted Customer

10 years ago

Good, clear, knowledgeable advice

Had queries with wording on web booking so contacted by phone and everything was checked and good advice given to enable booking to be made with confidence

Date of purchase: 28/01/2016

0

Trusted Customer

10 years ago

Recent booking

Web site has improved since last year, much easier to navigate

Date of purchase: 28/01/2016

0

Trusted Customer

10 years ago

Booking online

Website crashed over a dozen times while browsing. Then crashed on verify by visa part. My bank text to ask whether I had made a payment therefore I was unsure whether booking had gone through. I...

Date of purchase: 28/01/2016

0

Trusted Customer

10 years ago

review

EXCELLENT , FRIRNDLY , COURTEOUS

Date of purchase: 28/01/2016

0

Trusted Customer

10 years ago

Our booking to Dubrovnik

Excellent chat line service which answered our queries and such a lovely girl Christina. The brochure is also very interesting and inviting. Will let you know how the holiday goes.

Date of purchase: 28/01/2016

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo