How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Sovereign Luxury Travel Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,398 reviews

Trusted Customer

10 years ago

What Trusted Customer said about Sovereign Luxury Travel:

Easy to use site with all the information to hand and accessible

Yes, I found the site easy to access and understand.

Date of purchase: 27/02/2016

Trusted Customer

North East England

10 years ago

What Trusted Customer said about Sovereign Luxury Travel:

Excellent booking process, well done Sovereign.

Easy to navigate the site and personalise your holiday in terms of flight options,room types, board arrangements and transfers. Prices are clearly stated and show savings. The whole process is smooth...

Date of purchase: 27/02/2016

Trusted Customer

10 years ago

Fairly easy

The only thing tha was unclear was the difference between resort and land views so we called the hotel directly to ascertain this.

Date of purchase: 27/02/2016

Trusted Customer

Cheshire

10 years ago

What Trusted Customer said about Sovereign Luxury Travel:

Great service

Excellent

Date of purchase: 27/02/2016

Trusted Customer

10 years ago

Straight forward

Very easy good service

Date of purchase: 27/02/2016

Trusted Customer

Worcester

10 years ago

What Trusted Customer said about Sovereign Luxury Travel:

Couldn't babe been better

Extremely efficient and helpful. James is obviously an experienced operative who handled the booking in a friendly and professionally manner.

Date of purchase: 27/02/2016

Trusted Customer

West Yorkshire

10 years ago

What Trusted Customer said about Sovereign Luxury Travel:

pleasurable and sincere

Genuine customer service. Never has a holiday booking been so pleasurable for me, the customer really is at the heart of the booking process. Clare and Louise were both helpful and considerate of my...

Date of purchase: 26/02/2016

Trusted Customer

Lincolnshire

10 years ago

What Trusted Customer said about Sovereign Luxury Travel:

Good service, quick process.

Richie was very helpful and efficient. Booking was made quite straight forward and quickly. A bonus that Richie had stayed at the hotel I was booking so able to give good information based on his...

Date of purchase: 26/02/2016

Trusted Customer

10 years ago

What Trusted Customer said about Sovereign Luxury Travel:

Staff excellent

Staff very friendly and helpful with booking, but I find the test in these situations is the aftercare service. If that remains the same level then brilliant. As a company you need to get rid of...

Date of purchase: 26/02/2016

Trusted Customer

10 years ago