When I put through my card details the system crashed so I did not know if the payment had been taken form my card. I received a call from Holly Houghton who was extremely helpful and sorted out the...
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Nicholas Dawson
Sovereign Luxury Travel
10 years ago
Dear Mrs Learmouth
Many thanks for you feedback regarding you recent holiday with Sovereign. I'm sorry you encountered some system issues on our website and that due to it being a weekend the banking system and staff couldn't check to see if the payment had been taken. I am very pleased to hear that my agent Holly was extremely helpful and I will pass back this feedback to her.
If you require any assistance with your booking, please do not hesitate to contact us.
in the course of making our choice and booking our holiday i spoke to several different agents at Sovereign Holidays and all were equally helpful, patient and enthusiastic to help find the right...
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Date of purchase: 25/06/2016
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TC
Trusted Customer
York
10 years ago
What Trusted Customer said about Sovereign Luxury Travel:
We've been around for more than 40 years now, offering luxury holidays to those on the lookout for a slice of paradise! All our holidays are hand-picked with great attention to detail to create a holiday experience to remember. Whether you're a family looking for some much needed quality time together or a couple seeking a spot of pampering in a romantic setting, we've got the perfect holiday for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We've been around for more than 40 years now, offering luxury holidays to those on the lookout for a slice of paradise! All our holidays are hand-picked with great attention to detail to create a holiday experience to remember. Whether you're a family looking for some much needed quality time together or a couple seeking a spot of pampering in a romantic setting, we've got the perfect holiday for you.