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Sovereign Luxury Travel Reviews

http://www.sovereign.com/

EXCEPTIONAL

Service

4.7

Product

4.7

210

256

ratings over the past year

Displaying all 11,400 reviews

Trusted Customer

10 years ago

The website locked twice just before the payment stage and I had to sart again.

Date of purchase: 10/07/2016

Trusted Customer

Kent

10 years ago

What Trusted Customer said about Sovereign Luxury Travel:

Booking experience not a luxury

Booking experience wasn't great to be honest. The website crashed, I had to wait more than 1.5 days for an email confirming my holiday and then received a call to say there may be a problem with my...

Date of purchase: 06/07/2016

Trusted Customer

10 years ago

Too early to tell

Difficult to say as its somewhere between good and poor, not having received details of my booking yet by email. It is still within the 48 hours it suggests but that seems too long to wait before...

Date of purchase: 05/07/2016

Trusted Customer

Norfolk

10 years ago

What Trusted Customer said about Sovereign Luxury Travel:

First class service

First experience booking through Sovereign. Customer service adviser was efficient and friendly and knowledgeable about the hotel we wanted, as well as local geography. Would certainly use this...

Date of purchase: 28/06/2016

Trusted Customer

10 years ago

What Trusted Customer said about Sovereign Luxury Travel:

Good easy to use site; but lousy unneccesary pop-up

Only had one problem, but was very irritating - the "do you want to chat about this" dialogue box popped up while I was paying, right over where I was entering my credit card details. While trying...

Date of purchase: 03/07/2016

Trusted Customer

10 years ago

deling with agent was excellent. Website very poor.

tried to book on line but website stopped working 3 times. Not good. Called agent and she was excellent . Her name is Annick)

Date of purchase: 03/07/2016

Trusted Customer

10 years ago

Very good booking service, competitive prices, helpful update info pre-holiday arrival.

We have used Sovereign for several holiday bookings, both online and on the phone. Both experiences have been easy and straightforward. There was a query with the online booking so rang them up, it...

Date of purchase: 03/07/2016

Trusted Customer

10 years ago