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sleepypeople.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sleepypeople-com | Feefo

Displaying all 5,491 reviews

Pat

Feefo Verified

Surrey

9 months ago

What Pat said about sleepypeople.com:

Cool & Comfy

This blanket is lightweight and comfy, keeping you cool but cosy at the same time. The large size is perfect for a double bed and you can either lay on top of it (placed directly on the mattress...

Product reviews

Date of purchase: 12/07/2025

Irene

Feefo Verified

Preston

9 months ago

What Irene said about sleepypeople.com:

Excellent value

Absolutely loved our blanket lightweight but warm 🥇 Delivery was speedy

Product reviews

Date of purchase: 12/07/2025

Trusted Customer

Feefo Verified

9 months ago

Great service

Date of purchase: 11/07/2025

Trusted Customer

Feefo Verified

9 months ago

Pawfect

Fast efficient, service, very good quality & price,my dog loves his new bed.im a very happy customer. **

Date of purchase: 07/07/2025

Gillian

Feefo Verified

Rugby

9 months ago

What Gillian said about sleepypeople.com:

Nice and compact fan with various settings and quiet motor.

Prompt delivery

Date of purchase: 07/07/2025

Trusted Customer

Feefo Verified

9 months ago

Good first experience

I had a faultless prompt service and the product was as it should be.

Product reviews

Date of purchase: 14/07/2025

Trusted Customer

Feefo Verified

9 months ago

Rubbish. Not worth the money!

Customer Service Team

sleepypeople.com

9 months ago

Good morning, Thank you for your review. We are sorry to hear you are not happy with your recent purchase. It is recommended that this item is to be used with either a cooling pillowcase, or a pure cotton pillowcase as other fibres can create heat. The gel itself it designed to hold the cold, so it is important to keep the pillow out of directly sunlight and in a cool room, if this is not possible the gel cover can be removed and stored in a fridge or a similar cold area. Please ensure the gel does not become frozen to prevent frostbite or sticking to skin, a cover should always be used and a chilled for a short period of time only. We hope this helps. Should you have any questions regarding this, please get in touch with our Customer Service team who would be more than happy to help. Kind regards, SleepyPeople

Product reviews

Date of purchase: 07/07/2025

Jane

Feefo Verified

Jersey

10 months ago

What Jane said about sleepypeople.com:

Not impressed

This company charged VAT and when I pointed out that jersey was zero rated refused to refund it

Customer Service Team

sleepypeople.com

10 months ago

Good afternoon, Thank you for your review. We can confirm that a refund has been issued for the VAT on your purchase. We hope this helps. Should you have any questions regarding this, please get in touch with our Customer Service team who would be more than happy to help. Kind regards, SleepyPeople

Jane

10 months ago

Sleepy people have resolved the problem. Thank you

Product reviews

Date of purchase: 07/07/2025

Steven

Feefo Verified

10 months ago

What Steven said about sleepypeople.com:

Comfort

Fast and good service .The bed is very easy to assemble

Product reviews

Date of purchase: 08/07/2025

Jan

Feefo Verified

10 months ago

What Jan said about sleepypeople.com:

Excellent up to now

Date of purchase: 07/07/2025

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