I didn’t receive my order and had to contact Sephora. I had thought I would revive this next day and in the mean time had to purchase alternative products elsewhere .
Barbara
Sephora
5 days ago
Hello,
Thank you for taking the time to share your feedback. We sincerely apologies for the delivery issues experienced, this is not the standard we aim for our customers. Our support team has contacted you to ensure a swift and satisfactory resolution.
Best, The Sephora Team
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Anwen Davies
Feefo Verified
GBR
6 days ago
What Anwen Davies said about Sephora:
Outstanding products
Goods arrived very quickly, and products are outstanding.
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Sharon Cadman
Feefo Verified
GBR
7 days ago
What Sharon Cadman said about Sephora:
Excellent customer service
Excellent customer service
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Michael Ojok
Feefo Verified
10 days ago
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Aimee Wilson
Feefo Verified
10 days ago
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Rachel Kew
Feefo Verified
GBR
10 days ago
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Corinne Ingram
Feefo Verified
GBR
10 days ago
What Corinne Ingram said about Sephora:
Brilliant reliable service
I really like the quick response from the customer service. My first order went missing at the delivery point. I contacted customer service and within a very short period of time they had the first...
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Trusted Customer
Feefo Verified
10 days ago
Amazing Sephora
Great service and helpful staff although it was extremely busy as it has just opened up a new shop in Edinburgh. Great selection of cosmetic brands . Will definitely return .
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Trusted Customer
Feefo Verified
11 days ago
Yes I’d recommend
Pleasant shopping experience on the website, item arrived in good time and the packing was good.?
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Trusted Customer
Feefo Verified
11 days ago
Great service & quality
Great service. Received my order promptly.
I was looking for something specific, but there was such good choice, it was easy to get distracted! 😂
I will use again.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.