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Sephora Reviews

https://www.sephora.co.uk/

EXCELLENT

Service

4.3

/5

5

4

3

2

1

1,515

137

43

44

286

2,025

ratings over the past year

Displaying all 180,253 reviews

Trusted Customer

Feefo Verified

1 day ago

Great store

Always get great advice & help from staff in store, especially in New York stores

0

DM

DIANE MUIR

Feefo Verified

GBR

1 day ago

What DIANE MUIR said about Sephora:

Great store/brand

Excellent very helpful

0

Trusted Customer

Feefo Verified

1 day ago

Shambolic

Two separate next day deliveries didn't arrive (the second one was placed to re-order the first item that hadn't arrived). Customer Service is hopeless - no way to contact them directly, you have to...

Vanessa

Sephora

1 day ago

Hello Thank you for taking the time to leave a review and we are sorry to hear you have been encountering issues with your order and contact form. Upon checking the details we can confirm that your order has since been refunded as requested, should you have any further questions please do not hesitate to email us at care@sephora.co.uk Kind Regards Sephora Customer Care Team

0

Trusted Customer

Feefo Verified

1 day ago

Excellent

Always fast efficient service.

0

Trusted Customer

Feefo Verified

2 days ago

Unhappy

I placed an order which I did not receive I did get sent out a replacement but again I not received it I have reported this but no response

Barbara

Sephora

2 days ago

Hello, Thank you for taking the time to share your feedback, and our apologies. We understand how disappointing this must be. We are investigating this matter urgently to understand why both deliveries failed. Our team has reached out to help and make sure this has been resolved for you as soon as possible. Best, The Sephora Team

Trusted Customer

2 days ago

I would like to get a refund please

0

VH

Valeria Hornakova

Feefo Verified

GBR

2 days ago

0

Trusted Customer

Feefo Verified

2 days ago

0

MA

Maria Adam

Feefo Verified

2 days ago

What Maria Adam said about Sephora:

Customer service were absolutely amazing and helpful. Didn’t receive my order and they sent a replacement which arrived in couple of days. Very grateful

0

Trusted Customer

Feefo Verified

2 days ago

Don’t order gift vouchers

Ordered print at home gift vouchers and they took days to be emailed to me.

0

MF

Marie Carter Flynn

Feefo Verified

GBR

2 days ago

What Marie Carter Flynn said about Sephora:

Gift card

I orderd a gift card, it was delivered quickly and safely

0

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