The charges See applies on top of the ticket price are high. The website is…
The charges See applies on top of the ticket price are high. The website is always easy to use. It would be good if See showed loyalty in some way to their repeat customers. Reduced fees or free...
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See Tickets
See Tickets
10 years ago
Thanks for the feedback, very happy to hear you found the website easily navigable first of all. Bookings fee and the transaction fees do vary quite considerably and in some cases, are not applicable at all though in this instance, they were by no means excessively high we feel. We do try to keep all fees to a minimum it must be said and rest assured we fully appreciate repeat customers. We will pass on your comments for perusal to higher management as we aim to take on board all feedback in order to continually offer a superb level of service and customer satisfaction.
Best regards,
See Tickets Customer Services
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Trusted Customer
Feefo Verified
10 years ago
basic ticket order - everything ok.
would have loved to chose specific seats out of the…
basic ticket order - everything ok.
would have loved to chose specific seats out of the seating plan (by clicking on the still available single seats) and not get provided with any seat somewhere
...
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See Tickets
See Tickets
10 years ago
Please note for certain events, we do offer a select a specific seat facility but unfortunately this is not fully comprehensive currently. The booking fee is the sole profit made from your order which is why this is added, though not all bookings include a booking fee. Thanks for your feedback!
Best regards,
See Tickets Customer Services
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Trusted Customer
Feefo Verified
10 years ago
Price was excellent. The seats have limited view which was not explained fully when I…
Price was excellent. The seats have limited view which was not explained fully when I booked.
See Tickets
See Tickets
10 years ago
Thank you for the feedback firstly and certainly very sorry to hear if the restriction was not fully clarified prior to purchase. Moving forward we will endeavour to ensure any and all restrictions are made fully transparent prior to purchase.
Best regards,
See Tickets Customer Services
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Trusted Customer
Feefo Verified
10 years ago
Efficient. Thanks
Efficient. Thanks
See Tickets
See Tickets
10 years ago
No problem at all, and thank you for sharing your stellar feedback.
Best regards,
See Tickets Customer Services
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Trusted Customer
Feefo Verified
10 years ago
The venue did not have us booked in at our allotted time and were initially…
The venue did not have us booked in at our allotted time and were initially trying to move us to another time
See Tickets
See Tickets
10 years ago
Very sorry to hear of any issue regards your booking. Cloud you elaborate as to the nature of the issue in terms of what the venue advised this was via feefo@seetickets.com so we can investigate this further?
Best regards,
See Tickets Customer Services
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Trusted Customer
Feefo Verified
10 years ago
Efficient and reliable booking service.
Efficient and reliable booking service.
See Tickets
See Tickets
10 years ago
This is the exact sort of feedback we seek so immensely pleased to read it.
Best regards,
See Tickets Customer Services
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Trusted Customer
Feefo Verified
10 years ago
I do object to paying to book tickets. Its like a restaurant service charge..wrong in principle.…
I do object to paying to book tickets. Its like a restaurant service charge..wrong in principle. Cost of booking should be in cost of ticket
See Tickets
See Tickets
10 years ago
Please note the associated booking fee is the only profit we make from your booking which is why this is a separate element to the order itself.
Best regards,
See Tickets Customer Services
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Trusted Customer
Feefo Verified
10 years ago
Very good service. Thank you.
Very good service. Thank you.
See Tickets
See Tickets
10 years ago
Very happy to hear it so thanks for sharing your feedback with us.
Best regards,
See Tickets Customer Services
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Trusted Customer
Feefo Verified
10 years ago
The process went like clockwork - and tickets were a bargain price!
The process went like clockwork - and tickets were a bargain price!
See Tickets
See Tickets
10 years ago
Delighted to hear you found the booking process a simple one, and that we were able to offer you a superb rate for the tickets themselves.
Best regards,
See Tickets Customer Services
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Trusted Customer
Feefo Verified
10 years ago
Kept on hold for 10 minutes after calling the booking line direct, (per suggestion on…
Kept on hold for 10 minutes after calling the booking line direct, (per suggestion on website), only to be told by polite but bored operator that only tickets available were those already visible...
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See Tickets
See Tickets
10 years ago
Apologies if you had to queue to speak to one of our team firstly but availability is exactly the same be that online or over the telephone, we appreciate you now know this of course.
Best regards,
See Tickets Customer Services
Trusted Customer
10 years ago
'Sold Out' would be more informative than 'Call our booking line to be kept on hold for 10 minutes before we tell you tickets are sold out'!
See Tickets is a primary ticket seller, retailing tickets across music, comedy, festival, theatre, sport, consumer events and clubs categories at seetickets.com
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
See Tickets is a primary ticket seller, retailing tickets across music, comedy, festival, theatre, sport, consumer events and clubs categories at seetickets.com
