Charging £3 + per ticket and a 75p fee on top of the ticket price…
Charging £3 + per ticket and a 75p fee on top of the ticket price was too much.
I will try to buy directly from the event in future.
See Tickets
See Tickets
10 years ago
We are very sorry to hear you feel the attributed fees are too high. The booking fee is the sole profit we make from your booking and helps to cover all our associated operating costs. The transaction fee reflects the postal option - in this case 75p as tickets were collect at box office.
Best regards,
See Tickets Customer Services
0
Share
Trusted Customer
Feefo Verified
10 years ago
Tickets no problems
Venue awful and toilets disgusting
Show good but not as good as last…
Tickets no problems
Venue awful and toilets disgusting
Show good but not as good as last time
All down to the venue which badly needs some TLC including the seating which if you have not got a...
Read more
See Tickets
See Tickets
10 years ago
Immensely pleased to hear there were no issue whatsoever with regards to your tickets and the show itself was good, albeit perhaps not as enjoyable as a previous visit. Your comments regarding the venue itself are less than satisfactory so rest assured we will pass these on to the venue directly for comment as they will be aghast to hear such feedback. Thanks for posting your feedback, we appreciate this tremendously.
Best regards,
See Tickets Customer Services
0
Share
Trusted Customer
Feefo Verified
10 years ago
Good service and easy to book tickets
Good service and easy to book tickets
See Tickets
See Tickets
10 years ago
Splendid to hear, thanks for the feedback.
Best regards,
See Tickets Customer Services
0
Share
Trusted Customer
Feefo Verified
10 years ago
User experience very good
User experience very good
See Tickets
See Tickets
10 years ago
very happy to hear this was an agreeable experience for you and thank you for taking the time to share your comments with us.
Best regards,
See Tickets Customer Services
0
Share
Trusted Customer
Feefo Verified
10 years ago
Easy to purchase tickets for this show and a helpful reminder email from See Tickets…
Easy to purchase tickets for this show and a helpful reminder email from See Tickets reminding me about the deal/tickets on the day. And fantastic deal it was to.
See Tickets
See Tickets
10 years ago
Very pleased you found the booking process a simple one and were able to book at one of our reduced rate offers. Reminder emails can be extremely helpful that's for sure. Thanks very much for the feedback.
Best regards,
See Tickets Customer Services
0
Share
Trusted Customer
Feefo Verified
10 years ago
Bought tickets to theatre with meal included. On arrival at restaurant we were advised they…
Bought tickets to theatre with meal included. On arrival at restaurant we were advised they do not have a deal set up with Seetickets. However, the restaurant were very accommodating and gave us...
Read more
See Tickets
See Tickets
10 years ago
Very happy the restaurant were able to accommodate you and apologies for any inconvenience caused. I left a voice mail today; if you could return the call on 0115 896 0030 we can arrange to process the £12 refund. If you have any issue in reaching our team by phone, you can also contact us by email via feefo@seetickets.com.
Best regards,
See Tickets Customer Services
0
Share
Trusted Customer
Feefo Verified
10 years ago
would have been better as an e ticket on my phone
would have been better as an e ticket on my phone
See Tickets
See Tickets
10 years ago
E-tickets are not practical for every event we sell for sadly but where there is the option for this facility, rest assured we offer e-tickets if available as we appreciate these are very practical and desirable to a number of our customers.
Best regards,
See Tickets Customer Services
0
Share
Trusted Customer
Feefo Verified
10 years ago
We booked two different shows and found good places. The tickets were in the box…
We booked two different shows and found good places. The tickets were in the box offices when we asked for them and the staff checked that had booked.
We would prefer to print the tickets at home so...
Read more
See Tickets
See Tickets
10 years ago
Thanks for the feedback and delighted the collect at box office ran as smoothly as we would have anticipated. We do offer print at home or e-tickets for a plethora of events but this is not always practical for every single event we sell for unfortunately.
Best regards,
See Tickets Customer Services
0
Share
Trusted Customer
Feefo Verified
10 years ago
Service ok.
Service ok.
See Tickets
See Tickets
10 years ago
Thanks for the feedback but we do aim for excellence rather than merely an okay service. Please feel free to email any suggestions for how this could be improved to feefo@seetickets.com.
Best regards,
See Tickets Customer Services
0
Share
Trusted Customer
Feefo Verified
10 years ago
Always excellent service
Always excellent service
See Tickets
See Tickets
10 years ago
Absolutely thrilled to read your review so thanks for sharing your feedback.
Best regards,
See Tickets Customer Services
See Tickets is a primary ticket seller, retailing tickets across music, comedy, festival, theatre, sport, consumer events and clubs categories at seetickets.com
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
See Tickets is a primary ticket seller, retailing tickets across music, comedy, festival, theatre, sport, consumer events and clubs categories at seetickets.com
