My son seemed to really enjoy the sessions, and it was great spending time with him.
Rugbytots Ltd
Rugbytots
12 years ago
Totally agree, service in Maidstone in recent weeks has not been good enough and not up to Rugbytots usual standards. We had an issue with our coach who subsequently does not work for Rugbytots any more. The issues with the venue could not have been avoided but two of the last minute cancellations could have and for that we apologies. There is nothing worse than a last minute let down for the children and we taker this very seriously. Its good to hear things are back on track in Maidstone now and I hope you soon enjoy the classes as you used to.
Made to buy uniform as part if booking - expensive purchase. Cancelled class. Instructor not sure if he is getting someone else to assist each week. Currently not even sure if next wks class running!...
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Rugbytots Ltd
Rugbytots
12 years ago
Great to hear your son enjoys the classes. With regards to the kit, its a big part of joining Rugbytots - to receive your first Rugby kit. We feel it helps the children to feel part of a team and is a fun and exiting part of attending our classes. The kit is made by JoJo and forms part of the reg fee. Its high quality and will last the duration. We do not have an annual fee like some other companies. We will look in to the communication as a matter of urgency.
Would be helpful if dates of future terms were available in advance to help with planning. Would also be nice if at least one session a term could be carried over if it was not possible to attend.
Easy to rebook classes, only reason I'd stop is the classes can be expensive when, as seems to be the case at this time of year there are a couple in a term we can't attend. In the last 4 week term...
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