I was on the waiting list and then tried to book the term via the website as there was a space but it was not possible and a little frustrating. I called and the issue was sorted out straight away...
The joining fee is a bit steep and why not make the uniform optional. Too many emails and texts. Maybe take some lessons from monkey music. That is a well constructed lesson and business.
Rugbytots Ltd
Rugbytots
12 years ago
We believe the kit is an important part of feeling part of the team, most children get excited when they recieve it in the post. We text and email people who havent paid for the term, we do not contact people who have. We cant comment on other companies classes but if your child enjoyed a music class then that is great news. One try from the coaches sounds correct, the toddler class is parent participated and in order not to distress the children, after asking once or twice we leave it to parents to re-engage the children, its the best way to make them feel comfortable and build confidence. Sorry in your case it didnt work out, the overall feedback on the classes you attend is very good and everyone is full of praise for coach Paul (who is also a teacher) so perhaps it just is not for your child. Thanks for the fedback, we do act on it and in this case feel happy with the coaching at the class.
Customer Service Team
Rugbytots HQ
Really good service but rugby kit that you have to purchase as part of membership is not very good quality (faded very quickly in the wash) and the sizing is not great - would be better to be able to...
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