Classes are to expensive. Supply coaches are inconsistent and generally poor. The transaction fees are wrong and appear greedy. Classes are not very challenging and there is no progression management...
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Rugbytots Ltd
Rugbytots
12 years ago
the cost of the class is published at the booking stage giving you the choice to book, we do not force you to do so. It is your opinion the class is expensive however whilst it may not be the cheapest, it is comparable to other pre-school activities that offer the same level of qaulity in the classes.
With regards to "progression management" - we do not have a progression management system. Our programme contains 360 diferrent games designed to change every 3/4 weeks. The games have no "progression management" as this would be difficult for children joining at different stages. Your child is obviously advanced if its not challenging enough for them but put yourself in the position of a child who is not, joing half way through the cycle would be very daunting if this was the case - Instead the Rugbytots programme is designed to develop childrens all round skills through the fun, energetic and exciting games we play. Research shows that all Rugbytots are learning some fantastic basic skills that can be taken on to mini rugby or indeed any other sport. However, whilst all our coaches are RFU qaulified, Rugbytots is not a technical coaching organisation, it is a fun introduction to Rugby designed to build confidence in a positive and uplifting environment.
I totally agree that Jon and Kate are fantastic coaches with natural talent however the comment that they receive no support from Head office is totally inaccurate. Jon is currently working for us as a coaching trainer and we have a fantastic relationship spanning five years and Kate is in regular contact with regards to the classes.
Its great to hear that your son is enjoying the classes however I am sorry to hear you think we are selling him short and I am always keen to receive fedback on how you think it could be so much better. Please feel free to call the office and let me know. 0845 313 3242 as for Max.
Regards
Customer Service Team
Rugbytots HQ
Good website and lovely outfit plus water bottle. Was impressed by initial information.
Was disappointed not to have a response to my message asking where exactly the class was.
Before the class was available to book we registered our interest but were not informed when it was open to book. If a friend had not informed us we may have missed out on a place as they filled up...
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Rugbytots Ltd
Rugbytots
12 years ago
Apologies, it sound slike your details may have slipped through the taster regsitration process which is a manual process and therefore this does happen from time to time when we sart new classes and offer free sessions. Its great that you are enjoying it so much and glad the kit came on time. Thanks
Customer Service Team
Rugbytots HQ
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