thank you for the feedback and dont apologise as this is the exact reason we ask! Your feedback has been passed on and dealt with so you should hopefully have seen an improvement. Thanks
Customer Service Team
Rugbytots HQ
we have passed your comments on to Justin, who looks after the classes. Thanks
Customer Service Team
Rugbytots HQ
Rugbytots Ltd
Rugbytots
11 years ago
my apologies for the long delay in responding to your feedback. No excuse, I hadn't check in recently with Feefo.
We have 2 coaches in UUJ to allow us upto 24 children per Rugbytots policy. However we cap at this at 18 children to ensure the kids are active throughout the session. We have since Sept included a 3rd coach to assist in the running of the sessions , but the coaches themselves felt this was overkill.
I have visited the UUJ sessions myself & encouraged Pauline to simplify some of the activities to reduce standing arround time, I had observed relays to be a little long , resulting in too much waiting. Pauline is a very qualified coach, currently working with Ulster ladies. She loves Rugbytots & strives to be a great coach.
We are lucky also with Megan each week who also works alongside Paul in his regular Bangor class.
I appreciate your feedback & will continue to work with our coaches to ensure they deliver great classes & encourage a new generation of Rugby fans & players.
Justin McIlravie
Owner| Rugbytots NI
www.rugbytots.co.uk | justin@rugbytots.co.uk
t: 0845 313 3245 | m: 07533 884 882
Product reviews
Date of purchase: 05/09/2014
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Trusted Customer
Feefo Verified
12 years ago
Website is very user friendly and the classes are super for tots!
The cost of buying the kit at the start of the course is very expensive. I find the online booking system quite difficult, despite being a regular internet user.
This would have been excellent other than the having to pay a "joining fee" in the form of having to buy the kit before the website will accept your application. What happens if you already have kit...
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