Protect Your Bubble is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
11 years ago
Very Poor
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Trusted Customer
Feefo Verified
11 years ago
Poor customer service
I insured my daughters phone, then moments later I saw that there was a family option. I contact PMB but they have failed to respond to my request to cancel the plan in order for me to set up the...
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Protect Your Bubble
Protect Your Bubble
11 years ago
Dear Michael,
We are sorry to hear that you've not had any response to your mail. I have now passed your feedback onto the admin team who will be in touch.
Please accept our apologies for the inconvenience caused.
kind Regards
Ash
Protect Your Bubble
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Trusted Customer
Feefo Verified
11 years ago
policy not given
I bought an insurance with them but they have provided no policy or further information when they took the money, I called them and they promised to have them delivered but it's been 2 weeks and...
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Protect Your Bubble
Protect Your Bubble
11 years ago
Dear Junyi,
We were really sorry to read your review and have since looked into this.
We can confirm that policy documents were requested and sent out to you on the 23/09/15 . I can confirm that I have requested these by email and post again today, you should receive these shortly.
We would like to apologise for the inconvenience caused.
Kind Regards
Ash
Protect Your Bubble
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Trusted Customer
Feefo Verified
11 years ago
Had to speak to customer services - was fantastic.
Definitely glad I chose PMB
Had to speak to customer services - was fantastic.
Definitely glad I chose PMB
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Trusted Customer
Feefo Verified
11 years ago
Was quick and easy.
Was quick and easy.
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Trusted Customer
Feefo Verified
11 years ago
The website seemed to have sufficient info, but it was unclear as to how to…
The website seemed to have sufficient info, but it was unclear as to how to insure a TV. In the end I treated it as a gadget, but it could have been clearer.
Protect Your Bubble
Protect Your Bubble
11 years ago
Dear Stephen,
Thank you for your review. We are sorry to hear that you felt it was unclear how to insure a TV on our site, we will certainly feed this back to our web team.
Your feedback is appreciated.
Kind Regards
Ash
Protect Your Bubble
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TC
Trusted Customer
Feefo Verified
Belfast
11 years ago
What Trusted Customer said about Protect Your Bubble:
Very good and worthwhile
Worth having for peace of mind
Protect Your Bubble
Protect Your Bubble
11 years ago
Dear Colin,
Thank you for your feedback - it's great to hear that we were satisfied with your purchase and felt peace of mind.
You're feedback is appreciated:)
Kind Regards
Ash :)
Protect Your Bubble
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Trusted Customer
Feefo Verified
11 years ago
Seems to be good. Easy to use website and good quote. Never had to use…
Seems to be good. Easy to use website and good quote. Never had to use the insurance and hope I never will!
Protect Your Bubble
Protect Your Bubble
11 years ago
Dear Aileen,
Thank you for your review - Great to hear you found our website easy to follow and were happy with our price.
Your feedback is appreciated:)
Kind Regards
Ash
Protect Your Bubble
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Trusted Customer
Feefo Verified
11 years ago
fast and easy
when looking for insurance for my phone other providers was asking an unfair amount of money to protect my investment until I found protectmybubble. I would recommend the service to other and yes it...
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Protect Your Bubble
Protect Your Bubble
11 years ago
Dear Samuel,
Thank you for taking time to write a review.
Glad you feel reassured now you're insured! You may have already discovered this, but as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us. Check out our referral scheme here:
http://goo.gl/NUli5
Kind Regards
Ash
Protect Your Bubble
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Trusted Customer
Feefo Verified
11 years ago
Review of Protect your bubble insurance .
Protect your bubble were able to insurance my son's mobile phone which my EE provider was unable to as well as my phone for just a fraction more than it would have cost to cover my phone alone.
Protect your bubble a specialist gadget insurer. Specialising in great value insurance cover for iPhones, Smartphones, iPads, mobile phones, cameras and more.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Protect your bubble a specialist gadget insurer. Specialising in great value insurance cover for iPhones, Smartphones, iPads, mobile phones, cameras and more.
