How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Home Insurer Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,432 reviews

Arthur Payne

Feefo Verified

8 years ago

What Arthur Payne said about The Home Insurer:

Clear and prompt and very helpful

Tom

The Home Insurer

8 years ago

Thanks for your feedback - Glad we able to help

Terry Connolly

Feefo Verified

8 years ago

What Terry Connolly said about The Home Insurer:

94 year old woman £770 bill more than halved.

Really Good service, I spoke to Doug about my mothers home insurance, he was polite and very helpful and after a quick chat about what cover I needed and didn’t need, like cover for expensive items...

Doug Phelan

The Home Insurer

8 years ago

Thanks for the feedback, delighted we were able to deliver a better deal for your Mum. Regards, Doug

Trusted Customer

Feefo Verified

8 years ago

A friendly service that went the extra mile in understanding my problems and finding an insurance policy that met my needs and an excellent price. Highly recommended.

Doug Phelan

The Home Insurer

8 years ago

Thanks for the feedback, delighted we were able to help. Doug

Keith Barnes

Feefo Verified

8 years ago

What Keith Barnes said about The Home Insurer:

Great excellent service

Jason McClean

The Home Insurer

8 years ago

Glad we could help! Jason

David Lofthouse

Feefo Verified

8 years ago

What David Lofthouse said about The Home Insurer:

Very Efficient

Doug was very efficient in finding a product that suited my needs, but was not pushy, top marks, but obviously haven't had to use the insurance, and hopefully won't need to.

Jason McClean

The Home Insurer

8 years ago

Thank you for the generous comments!

Alison Howell

Feefo Verified

8 years ago

What Alison Howell said about The Home Insurer:

Great service! 5•

Has the pleasure of talking to Doug, found him to be really helpful and knowledgable. He found house insurance to suit my needs at a competitive rate. Would highly recommend

Doug Phelan

The Home Insurer

8 years ago

Thanks for the kind words, delighted we were able to help. Doug

Marilynne & Bruce Ashmore

Feefo Verified

8 years ago

What Marilynne & Bruce Ashmore said about The Home Insurer:

A brilliant service from The Home Insurer !

Jason, our contact at The Home Insurer, was patient, helpful and a delight to deal with. He found an insurance policy which was affordable, compared with our previous Insurance quote, following a...

Jason McClean

The Home Insurer

8 years ago

Thanks folks, a real pleasure dealing with you and glad I could help. Speak soon! Jason

Trusted Customer

Feefo Verified

8 years ago

Highly recommended

Jason provided professional and friendly service with prompt responses via phone and email and crucially achieved a good price for the product. Thank you.

Jason McClean

The Home Insurer

8 years ago

Thanks, a real pleasure to work with you on this! Jason

Victoria Coates

Feefo Verified

Ardgay

8 years ago

What Victoria Coates said about The Home Insurer:

Very friendly and efficient service

Quick and efficient service, details of policy easy to understand as explained very clearly and in a competent way with no hard sell

Jason McClean

The Home Insurer

8 years ago

Lovely to speak with you and help with your insurance, thank you! Jason

Alice Snell

Feefo Verified

8 years ago

What Alice Snell said about The Home Insurer:

Tom was excellent, very quick, very courteous, very thorough, true to his word (e.g. Called back when he said he would) and got me an excellent price.

Tom

The Home Insurer

8 years ago

Thank you for the very kind review. Very Much Appreciated