How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Home Insurer Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,331 reviews

Scott Finch

Feefo Verified

Dubai

8 years ago

What Scott Finch said about The Home Insurer:

Did what others couldn't do...

At a point where I was going to give up purchasing my buy-to-let property, Tom Chapman called me and fixed that. Being rejected by so many other insurance companies due to the house being in a flood...

Tom

The Home Insurer

8 years ago

Thanks for your Kind Comments - Glad I help you out. Tom

Trusted Customer

Feefo Verified

8 years ago

Professional and approachable.

Friendly and helpful advisor, answered my questions thoroughly.

Doug Phelan

The Home Insurer

8 years ago

Many thanks for the feedback, delighted to help you. Doug

Chris Miller

Feefo Verified

8 years ago

What Chris Miller said about The Home Insurer:

Quick, good value and attentive. Seemed more concerned fir the customer than themselves!

Doug Phelan

The Home Insurer

8 years ago

Many thanks for the feedback, delighted to have helped. Doug

Trusted Customer

Feefo Verified

8 years ago

Fantastic helpful service.

Doug Phelan

The Home Insurer

8 years ago

Many thanks for the feedback, delighted to have helped. Doug

Cherry Lynn Properties Ltd

Feefo Verified

8 years ago

What Cherry Lynn Properties Ltd said about The Home Insurer:

Tom was very helpful and gave me a very good competitive price for our landlord insurance.

Tom

The Home Insurer

8 years ago

Many Thanks for your kind comments - I hope we can assist you again in the future

Peter Lees

Feefo Verified

Shefford

8 years ago

What Peter Lees said about The Home Insurer:

A great experience!

He understood the issue and my circumstances. He was very helpful.

Tom

The Home Insurer

8 years ago

Thank you for your Kind Comments. I am glad we were able to help you. Tom

Trusted Customer

Feefo Verified

8 years ago

Sorted what I needed quickly and without fuss.

Doug Phelan

The Home Insurer

8 years ago

Glad we were able to assist. Doug

Trusted Customer

Feefo Verified

8 years ago

Very professional service

Very prompt when replying and very patient to explain all aspects of insurance to cover our needs. We would recommend this service

Doug Phelan

The Home Insurer

8 years ago

Thank you fro your kind comments. Glad we were able to help you. Doug

Trusted Customer

Feefo Verified

8 years ago

Happy with my purchase.

I found Tom to be extremely understanding of my situation and need for the insurance which I bought. He was very efficient, polite and professional in the way he dealt with my business. I would not...

Tom

The Home Insurer

8 years ago

Thank you fro your kind comments. Glad we were able to help you. Tom

Anne Robinson

Feefo Verified

8 years ago

What Anne Robinson said about The Home Insurer:

Jason was very helpful in trying to sort out my house and contents insurance .Because of the unusual circumstances, it invovled may emails and phone calls. With the information i received i was able...

Jason McClean

The Home Insurer

8 years ago

Thanks Anne, great talking with you and glad we could help!